Teamwork Desk

Ticketing system designed to easily manage customer queries, saving you time and money.

Integrate the Teamwork Desk API with the Google Calendar API

Setup the Teamwork Desk API trigger to run a workflow which integrates with the Google Calendar API. Pipedream's integration platform allows you to integrate Teamwork Desk and Google Calendar remarkably fast. Free for developers.

Create Customer with Teamwork Desk API on Event Start from Google Calendar API
Google Calendar + Teamwork Desk
 
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Create Ticket with Teamwork Desk API on Event Start from Google Calendar API
Google Calendar + Teamwork Desk
 
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Reply To Ticket with Teamwork Desk API on Event Start from Google Calendar API
Google Calendar + Teamwork Desk
 
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Update Customer with Teamwork Desk API on Event Start from Google Calendar API
Google Calendar + Teamwork Desk
 
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Update Ticket with Teamwork Desk API on Event Start from Google Calendar API
Google Calendar + Teamwork Desk
 
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New Event Start from the Google Calendar API

Emit new event when the specified time before the Google Calendar event starts

 
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New Upcoming Event Alert from the Google Calendar API

Emit new event based on a time interval before an upcoming event in the calendar. This source uses Pipedream's Task Scheduler. See the documentation for more information and instructions for connecting your Pipedream account.

 
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New Customer Created from the Teamwork Desk API

Emit new event when a new customer is created.

 
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New Created or Updated Event (Instant) from the Google Calendar API

Emit new event when a Google Calendar events is created or updated (does not emit cancelled events)

 
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New Customer Reply from the Teamwork Desk API

Emit new event when a customer reply.

 
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Create Customer with the Teamwork Desk API

Create a new customer See the documentation

 
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Create Ticket with the Teamwork Desk API

Create a new ticket See the documentation

 
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Reply To Ticket with the Teamwork Desk API

Reply to a specific ticket See the documentation

 
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Update Customer with the Teamwork Desk API

Update a specific customer See the documentation

 
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Update Ticket with the Teamwork Desk API

Update a specific ticket See the documentation

 
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Overview of Teamwork Desk

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Connect Teamwork Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork_desk: {
      type: "app",
      app: "teamwork_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork_desk.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Google Calendar

The Google Calendar API lets you dip into the powerhouse of scheduling, allowing for the reading, creation, and manipulation of events and calendars directly from your applications. Through Pipedream, you can seamlessly integrate Google Calendar into a myriad of workflows, automating event management, syncing with other services, setting up custom reminders, or even collating data for reporting. The key here is to streamline your calendar-related processes, ensuring that your time management is as efficient and automated as possible.

Connect Google Calendar

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    google_calendar: {
      type: "app",
      app: "google_calendar",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.googleapis.com/calendar/v3/calendars/primary`,
      headers: {
        Authorization: `Bearer ${this.google_calendar.$auth.oauth_access_token}`,
      },
    })
  },
})

Community Posts

Adding Google Calendar to Your Jamstack - with Pipedream
Adding Google Calendar to Your Jamstack - with Pipedream
Late last year (remember last year - sigh) I wrote up a post demonstrating how to integrate Google Calendar into your static web site: "Adding Google Calendar to your JAMStack". In that article, I describe how I used Google's Node libraries to read my event data. While it was mostly painless, authentication was a bit difficult to figure out. A few days I was thinking about this usecase and realized I could probably do it a lot easier making use of Pipedream. How so? Don't forget that Nelify lets you create a build hook. This is a unique URL that when hit with a POST request will trigger a new build. In theory, all I have to do is create a Pipedream workflow that's fired on new events. How is that done?