Ticketing system designed to easily manage customer queries, saving you time and money.
The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
teamwork_desk: {
type: "app",
app: "teamwork_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.teamwork_desk.$auth.domain}/me.json`,
headers: {
Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
"Accept": `application/json`,
},
})
},
})
The Delay API in Pipedream is a built-in function that allows you to pause a workflow for a specified amount of time. This can be incredibly useful when you need to stagger API calls to avoid rate limits, wait for an external process to complete, or simply introduce a delay between actions in a sequence. With precision up to milliseconds, the Delay API provides a simple yet powerful tool for managing timing in automation workflows.
export default defineComponent({
async run({steps, $}) {
// Specify the amount of time to delay your workflow in milliseconds
return $.flow.delay(5000)
},
})