Teamwork Desk

Ticketing system designed to easily manage customer queries, saving you time and money.

Integrate the Teamwork Desk API with the Delay API

Setup the Teamwork Desk API trigger to run a workflow which integrates with the Delay API. Pipedream's integration platform allows you to integrate Teamwork Desk and Delay remarkably fast. Free for developers.

Delay Workflow with Delay API on New Customer Created from Teamwork Desk API
Teamwork Desk + Delay
 
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Delay Workflow with Delay API on New Customer Reply from Teamwork Desk API
Teamwork Desk + Delay
 
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Delay Workflow with Delay API on New Ticket Created from Teamwork Desk API
Teamwork Desk + Delay
 
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New Customer Created from the Teamwork Desk API

Emit new event when a new customer is created.

 
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New Customer Reply from the Teamwork Desk API

Emit new event when a customer reply.

 
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New Ticket Created from the Teamwork Desk API

Emit new event when a new ticket is created.

 
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Create Customer with the Teamwork Desk API

Create a new customer See the documentation

 
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Delay Workflow with the Delay API

Delay the execution of your workflow for a specific amount of time (does not count against your compute time).

 
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Create Ticket with the Teamwork Desk API

Create a new ticket See the documentation

 
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Reply To Ticket with the Teamwork Desk API

Reply to a specific ticket See the documentation

 
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Update Customer with the Teamwork Desk API

Update a specific customer See the documentation

 
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Overview of Teamwork Desk

The Teamwork Desk API provides the means to programmatically access and manipulate customer support ticket data. By integrating it with Pipedream, you can automate ticketing workflows, streamline customer interactions, and connect support data with other business tools. Whether syncing tickets to a CRM, setting up custom alerts, or generating reports, the API's capabilities allow for a variety of automations to enhance support operations.

Connect Teamwork Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    teamwork_desk: {
      type: "app",
      app: "teamwork_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.teamwork_desk.$auth.domain}/me.json`,
      headers: {
        Authorization: `Bearer ${this.teamwork_desk.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Delay

The Delay API in Pipedream is a built-in function that allows you to pause a workflow for a specified amount of time. This can be incredibly useful when you need to stagger API calls to avoid rate limits, wait for an external process to complete, or simply introduce a delay between actions in a sequence. With precision up to milliseconds, the Delay API provides a simple yet powerful tool for managing timing in automation workflows.

Connect Delay

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export default defineComponent({
  async run({steps, $}) {
    // Specify the amount of time to delay your workflow in milliseconds
    return $.flow.delay(5000)
  },
})