Team SMS

Effortlessly share 2FA SMS with your team

Integrate the Team SMS API with the Zendesk API

Setup the Team SMS API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Team SMS and Zendesk remarkably fast. Free for developers.

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Create Ticket with Zendesk API on New SMS Received from Team SMS API
Team SMS + Zendesk
 
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Delete Ticket with Zendesk API on New SMS Received from Team SMS API
Team SMS + Zendesk
 
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Get Phone Numbers Owned with Team SMS API on New Ticket (Instant) from Zendesk API
Zendesk + Team SMS
 
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Get Phone Numbers Owned with Team SMS API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Team SMS
 
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Get Phone Numbers Owned with Team SMS API on Ticket Closed (Instant) from Zendesk API
Zendesk + Team SMS
 
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New SMS Received from the Team SMS API

Emit new event for each new SMS received. See the documentation

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Get Phone Numbers Owned with the Team SMS API

Retrieve all phone numbers owned by the user. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Connect Team SMS

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    team_sms: {
      type: "app",
      app: "team_sms",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://teamsms.io/api/me`,
      headers: {
        "X-API-KEY": `${this.team_sms.$auth.api_key}`,
        "accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo