with tawk.to and SurveySparrow?
Emit new event when a chat ends, usually after 90-150 seconds of inactivity
Emit new event when the first message in a chat is sent by a visitor or agent.
Emit new event when a customer effort score (CES) survey receives a new submission.
Emit new event when a customer satisfaction (CSAT) survey receives a new submission.
Sends a saved NPS share template via SMS to given mobile number recipients. See the documentation
Sends a saved email share template to a provided email address. Configure the saved template's name and the recipient's email address. See the documentation
The tawk.to API lets you interact with the tawk.to live chat platform programmatically. Using Pipedream, you can connect tawk.to to a variety of other apps and services to automate notifications, sync chat data, and enhance customer support operations. You can trigger workflows on new messages, follow up on conversations, extract chat transcripts, or link chat events to CRM systems, issue trackers, or databases—all in real-time.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
tawk_to: {
type: "app",
app: "tawk_to",
}
},
async run({steps, $}) {
const data = {
"type": `business`,
}
return await axios($, {
method: "post",
url: `https://api.tawk.to/v1/property.list`,
headers: {
"Content-Type": `application/json`,
},
auth: {
username: `${this.tawk_to.$auth.api_key}`,
password: `f`,
},
data,
})
},
})
The SurveySparrow API lets you tap into a robust platform for gathering feedback and insights. With Pipedream, you can automate interactions with your surveys, manage contacts, and analyze responses in real time. You can create workflows that trigger on new survey responses, sync data to other services, or even kick off email campaigns based on survey results. The power of Pipedream's serverless platform means you can integrate SurveySparrow with hundreds of other apps, enabling limitless automation scenarios without writing extensive code.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
surveysparrow: {
type: "app",
app: "surveysparrow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.surveysparrow.com/v1/contacts`,
headers: {
Authorization: `Bearer ${this.surveysparrow.$auth.access_token}`,
},
})
},
})