Monitor and chat with the visitors on your website, respond to support tickets, organize contacts and create a help center to empower customers to help themselves.
Emit new event when a chat ends, usually after 90-150 seconds of inactivity
Emit new event when a new message is posted to one or more channels
Emit new event when the first message in a chat is sent by a visitor or agent.
Send a message to a public or private channel. See the documentation
Configure custom blocks and send to a channel, group, or user. See the documentation.
Send a message as a threaded reply. See postMessage or scheduleMessage docs here
Send a message to a user or group. See the documentation
The tawk.to API lets you interact with the tawk.to live chat platform programmatically. Using Pipedream, you can connect tawk.to to a variety of other apps and services to automate notifications, sync chat data, and enhance customer support operations. You can trigger workflows on new messages, follow up on conversations, extract chat transcripts, or link chat events to CRM systems, issue trackers, or databases—all in real-time.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
tawk_to: {
type: "app",
app: "tawk_to",
}
},
async run({steps, $}) {
const data = {
"type": `business`,
}
return await axios($, {
method: "post",
url: `https://api.tawk.to/v1/property.list`,
headers: {
"Content-Type": `application/json`,
},
auth: {
username: `${this.tawk_to.$auth.api_key}`,
password: `f`,
},
data,
})
},
})
The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. Once you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.
The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
slack: {
type: "app",
app: "slack",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://slack.com/api/users.profile.get`,
headers: {
Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
},
})
},
})