What do you want to automate

with tawk.to and Odoo?

Prompt, edit and deploy AI agents that connect to tawk.to, Odoo and 2,500+ other apps in seconds.

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Chat Ended (Instant) from the tawk.to API

Emit new event when a chat ends, usually after 90-150 seconds of inactivity

 
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New Chat Started (Instant) from the tawk.to API

Emit new event when the first message in a chat is sent by a visitor or agent.

 
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New Ticket (Instant) from the tawk.to API

Emit new event when a new ticket is created.

 
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Integrate the tawk.to API with the Odoo API
Setup the tawk.to API trigger to run a workflow which integrates with the Odoo API. Pipedream's integration platform allows you to integrate tawk.to and Odoo remarkably fast. Free for developers.

Overview of tawk.to

The tawk.to API lets you interact with the tawk.to live chat platform programmatically. Using Pipedream, you can connect tawk.to to a variety of other apps and services to automate notifications, sync chat data, and enhance customer support operations. You can trigger workflows on new messages, follow up on conversations, extract chat transcripts, or link chat events to CRM systems, issue trackers, or databases—all in real-time.

Connect tawk.to

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    tawk_to: {
      type: "app",
      app: "tawk_to",
    }
  },
  async run({steps, $}) {
    const data = {
      "type": `business`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.tawk.to/v1/property.list`,
      headers: {
        "Content-Type": `application/json`,
      },
      auth: {
        username: `${this.tawk_to.$auth.api_key}`,
        password: `f`,
      },
      data,
    })
  },
})

Connect Odoo

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import xmlrpc from 'xmlrpc';

export default defineComponent({
  props: {
    odoo: {
      type: "app",
      app: "odoo",
    }
  },
  async run({ steps, $ }) {
    const url = this.odoo.$auth.server_url;
    const db = this.odoo.$auth.db;
    const username = this.odoo.$auth.username;
    const password = this.odoo.$auth.password;

    // Create clients for common and object endpoints
    const common = xmlrpc.createSecureClient(`${url}/xmlrpc/2/common`);
    const models = xmlrpc.createSecureClient(`${url}/xmlrpc/2/object`);

    // Using async/await with promises
    async function getFields() {
      try {
        // Authenticate and get uid
        const uid = await new Promise((resolve, reject) => {
          common.methodCall('authenticate', [db, username, password, {}], (error, value) => {
            if (error) reject(error);
            resolve(value);
          });
        });

        // Get fields
        const results = await new Promise((resolve, reject) => {
          models.methodCall('execute_kw', [
            db,
            uid,
            password,
            'res.partner',
            'fields_get',
            [],
            { 'attributes': ['string', 'help', 'type'] }
          ], (error, value) => {
            if (error) reject(error);
            resolve(value);
          });
        });
        return results;
      } catch (error) {
        throw new Error(error);
      }
    }

    return await getFields();
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo