with tawk.to and Bird?
Emit new event when a chat ends, usually after 90-150 seconds of inactivity
Emit new event when the first message in a chat is sent by a visitor or agent.
Emit new event when a new SMS message is received. See the documentation
The tawk.to API lets you interact with the tawk.to live chat platform programmatically. Using Pipedream, you can connect tawk.to to a variety of other apps and services to automate notifications, sync chat data, and enhance customer support operations. You can trigger workflows on new messages, follow up on conversations, extract chat transcripts, or link chat events to CRM systems, issue trackers, or databases—all in real-time.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
tawk_to: {
type: "app",
app: "tawk_to",
}
},
async run({steps, $}) {
const data = {
"type": `business`,
}
return await axios($, {
method: "post",
url: `https://api.tawk.to/v1/property.list`,
headers: {
"Content-Type": `application/json`,
},
auth: {
username: `${this.tawk_to.$auth.api_key}`,
password: `f`,
},
data,
})
},
})
Message Bird is a communications platform offering a suite of API solutions for sending messages, making voice calls, and conducting video conferences. With Pipedream, you can harness these capabilities to automate personalized notifications, streamline customer support, and facilitate global communication workflows. Message Bird's API on Pipedream allows you to send real-time alerts, trigger voice messages based on customer actions, and integrate with other services to create powerful, multi-channel communication systems.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
message_bird: {
type: "app",
app: "message_bird",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://rest.messagebird.com/balance`,
headers: {
"Authorization": `AccessKey ${this.message_bird.$auth.access_key}`,
},
})
},
})