Symbl.ai

AI platform built for analyzing open domain human-to-human conversations

Integrate the Symbl.ai API with the Zoom API

Setup the Symbl.ai API trigger to run a workflow which integrates with the Zoom API. Pipedream's integration platform allows you to integrate Symbl.ai and Zoom remarkably fast. Free for developers.

Create Formatted Transcript with Symbl.ai API on Meeting Created from Zoom API
Zoom + Symbl.ai
 
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Delete Conversation with Symbl.ai API on Meeting Created from Zoom API
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Get Action Items with Symbl.ai API on Meeting Created from Zoom API
Zoom + Symbl.ai
 
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Get Analytics with Symbl.ai API on Meeting Created from Zoom API
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Get Conversation with Symbl.ai API on Meeting Created from Zoom API
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Meeting Created (Instant) from the Zoom API

Emit new event each time a meeting is created where you're the host

 
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Meeting Started (Instant) from the Zoom API

Emit new event each time a meeting starts where you're the host

 
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Recording Completed (Instant) from the Zoom API

Emit new event each time a new recording completes for a meeting or webinar where you're the host

 
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Meeting Ended (Instant) from the Zoom API

Emit new event each time a meeting ends where you're the host

 
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Meeting Updated (Instant) from the Zoom API

Emit new event each time a meeting is updated where you're the host

 
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Create Formatted Transcript with the Symbl.ai API

Create formatted transcript from the Conversation. See the doc here.

 
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Delete Conversation with the Symbl.ai API

Permanently deletes the conversation and all related entities such as messages, insights, topics, etc. See the doc here.

 
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Get Action Items with the Symbl.ai API

Get a list of all the action items generated from the conversation. See the doc here

 
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Get Analytics with the Symbl.ai API

Get a list of metrics and member analytics (speaker ratio, talk time, silence, pace and overlap) from the conversation. See the doc here

 
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Get Conversation with the Symbl.ai API

Get the conversation metadata (meeting name, member(s) name, member(s) email, start and end time, meeting type and meeting Id). See the doc here

 
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Overview of Symbl.ai

Symbl.ai is a leading AI-powered platform that enables enterprises to quickly
build and launch AI-driven applications. The Symbl.ai API offers powerful tools
for developers and data scientists to create AI-powered voice and text-based
experiences to meet various use cases. With the Symbl.ai API, developers can
quickly and easily build applications that can provide insights and support for
various activities such as customer support, business meetings, customer
engagement, etc.

Here are a few examples of what you can build using the Symbl.ai API:

  • Speech recognition and transcription for customer service calls
  • Automation of customer onboarding processes
  • AI-powered dialog management for customer engagement
  • Business intelligence gathering from audio/video calls
  • Virtual assistant for automated meetings
  • Natural language processing for sentiment analysis
  • Text-based customer service bots
  • Handwritten text recognition
  • Automatic summarization of voice calls
  • AI- Guided customer support processes

Connect Symbl.ai

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    symbl_ai: {
      type: "app",
      app: "symbl_ai",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.symbl.ai/v1/manage/trackers`,
      headers: {
        Authorization: `Bearer ${this.symbl_ai.$auth.oauth_access_token}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Zoom

Connecting Zoom to any app using Pipedream

Pipedream workflows allow you to run any Node.js code that connects to the Zoom API. Just create a new workflow, then add prebuilt Zoom actions (create a meeting, send a chat message, etc.) or write your own code. These workflows can be triggered by HTTP requests, timers, email, or on any app-based event (new tweets, a Github PR, Zoom events, etc).

Getting Started

  1. First, sign up for Pipedream at https://pipedream.com.
  2. Visit https://pipedream.com/accounts.
  3. Click the button labeled Click Here to Connect an App.
  4. Search for "Zoom" and select either Zoom or Zoom Admin (see the differences below):

This will open up a new window prompting you to authorize Pipedream's access to your Zoom account. Once you authorize access, you should see your Zoom account listed among your apps.

  1. Create a new workflow, add a new step, search for "Zoom" or "Zoom Admin". Once you've selected either app, you can choose to either "Run Node.js code" or select one of the prebuilt actions for performing common API operations.
  2. At this stage, you'll be asked to link the Zoom account you connected above, authorizing the request to the Zoom API with your credentials:
Connect Zoom Account

Zoom vs Zoom Admin app

Zoom users can be classified into two groups: non-admins and admins. Admins have account-level permissions that users do not, and Zoom has corresponding admin-level scopes that aren't relevant for normal users. Therefore, Pipedream exposes two apps — Zoom and Zoom Admin — to serve the two groups.

In the Zoom Marketplace, these apps are named Pipedream, and Pipedream for Zoom Admins, respectively.

Non-admins have permissions to manage standard Zoom resources in their account: meetings, webinars, recordings, and more. If you're a non-admin, you'll want to use the Zoom app.

Zoom admins have permissions to manage account-level resources, like users and reports. They can also manage webinars and meetings across their organization. If you're an admin and need to manage these resources via API, you'll want to use the Zoom Admin app.

The Zoom API docs on permissions provide detailed information on these permissions and their associated OAuth scopes.

Connect Zoom

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoom: {
      type: "app",
      app: "zoom",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.zoom.us/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.zoom.$auth.oauth_access_token}`,
      },
    })
  },
})
Save Zoom Cloud Recordings to Google Drive and Share on Slack
Save Zoom Cloud Recordings to Google Drive and Share on Slack
Save Zoom Cloud Recordings to Google Drive and Share on Slack.