Symbl.ai

AI platform built for analyzing open domain human-to-human conversations

Integrate the Symbl.ai API with the Twilio API

Setup the Symbl.ai API trigger to run a workflow which integrates with the Twilio API. Pipedream's integration platform allows you to integrate Symbl.ai and Twilio remarkably fast. Free for developers.

Create Formatted Transcript with Symbl.ai API on New Incoming SMS (Instant) from Twilio API
Twilio + Symbl.ai
 
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Delete Conversation with Symbl.ai API on New Incoming SMS (Instant) from Twilio API
Twilio + Symbl.ai
 
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Get Action Items with Symbl.ai API on New Incoming SMS (Instant) from Twilio API
Twilio + Symbl.ai
 
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Get Analytics with Symbl.ai API on New Incoming SMS (Instant) from Twilio API
Twilio + Symbl.ai
 
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Get Conversation with Symbl.ai API on New Incoming SMS (Instant) from Twilio API
Twilio + Symbl.ai
 
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New Incoming SMS (Instant) from the Twilio API

Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.

 
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New Call (Instant) from the Twilio API

Emit new event each time a call to the phone number is completed. Configures a webhook in Twilio, tied to a phone number.

 
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New Phone Number from the Twilio API

Emit new event when you add a new phone number to your account

 
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New Recording from the Twilio API

Emit new event when a new call recording is created

 
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New Transcription from the Twilio API

Emit new event when a new call transcription is created

 
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Create Formatted Transcript with the Symbl.ai API

Create formatted transcript from the Conversation. See the doc here.

 
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Send SMS with the Twilio API

Send a simple text-only SMS. See the docs for more information

 
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Delete Conversation with the Symbl.ai API

Permanently deletes the conversation and all related entities such as messages, insights, topics, etc. See the doc here.

 
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Make a Phone Call with the Twilio API

Make a phone call, passing text that Twilio will speak to the recipient of the call. See the docs for more information

 
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Get Action Items with the Symbl.ai API

Get a list of all the action items generated from the conversation. See the doc here

 
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Overview of Symbl.ai

The Symbl.ai API supercharges your applications with advanced conversation intelligence. By tapping into Symbl.ai via Pipedream, you can automate the analysis of voice, text, and video communications. Extract actionable items, follow-ups, and insights in real-time or from recorded content. This API's magic lies in its ability to provide contextually relevant insights, topic detection, sentiment analysis, and conversation metrics without extensive training data or setup time.

Connect Symbl.ai

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    symbl_ai: {
      type: "app",
      app: "symbl_ai",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.symbl.ai/v1/manage/trackers`,
      headers: {
        Authorization: `Bearer ${this.symbl_ai.$auth.oauth_access_token}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Twilio

Twilio's API on Pipedream opens up a multitude of communication capabilities, allowing you to build robust, scalable, and automated workflows. With Twilio, you can send and receive SMS and MMS messages, make voice calls, and perform other communication functions programmatically. Leveraging Pipedream's seamless integration, you can connect these communications features with hundreds of other services to automate notifications, streamline customer interactions, and enhance operational efficiency.

Connect Twilio

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    twilio: {
      type: "app",
      app: "twilio",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.twilio.com/2010-04-01/Accounts.json`,
      auth: {
        username: `${this.twilio.$auth.AccountSid}`,
        password: `${this.twilio.$auth.AuthToken}`,
      },
    })
  },
})

Community Posts

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.