Symbl.ai

AI platform built for analyzing open domain human-to-human conversations

Integrate the Symbl.ai API with the Data Stores API

Setup the Symbl.ai API trigger to run a workflow which integrates with the Data Stores API. Pipedream's integration platform allows you to integrate Symbl.ai and Data Stores remarkably fast. Free for developers.

Create Formatted Transcript with the Symbl.ai API

Create formatted transcript from the Conversation. See the doc here.

 
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Add or update a single record with the Data Stores API

Add or update a single record in your Pipedream Data Store.

 
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Delete Conversation with the Symbl.ai API

Permanently deletes the conversation and all related entities such as messages, insights, topics, etc. See the doc here.

 
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Add or update multiple records with the Data Stores API

Add or update multiple records to your Pipedream Data Store.

 
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Get Action Items with the Symbl.ai API

Get a list of all the action items generated from the conversation. See the doc here

 
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Overview of Symbl.ai

Symbl.ai is a leading AI-powered platform that enables enterprises to quickly
build and launch AI-driven applications. The Symbl.ai API offers powerful tools
for developers and data scientists to create AI-powered voice and text-based
experiences to meet various use cases. With the Symbl.ai API, developers can
quickly and easily build applications that can provide insights and support for
various activities such as customer support, business meetings, customer
engagement, etc.

Here are a few examples of what you can build using the Symbl.ai API:

  • Speech recognition and transcription for customer service calls
  • Automation of customer onboarding processes
  • AI-powered dialog management for customer engagement
  • Business intelligence gathering from audio/video calls
  • Virtual assistant for automated meetings
  • Natural language processing for sentiment analysis
  • Text-based customer service bots
  • Handwritten text recognition
  • Automatic summarization of voice calls
  • AI- Guided customer support processes

Connect Symbl.ai

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    symbl_ai: {
      type: "app",
      app: "symbl_ai",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.symbl.ai/v1/manage/trackers`,
      headers: {
        Authorization: `Bearer ${this.symbl_ai.$auth.oauth_access_token}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Data Stores

With the Data Stores API, you can build applications that:

  • Store data for later retrieval
  • Retrieve data from a store
  • Update data in a store
  • Delete data from a store

Connect Data Stores

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export default defineComponent({
  props: {
    myDataStore: {
      type: "data_store",
    },
  },
  async run({ steps, $ }) {
    await this.myDataStore.set("key_here","Any serializable JSON as the value")
    return await this.myDataStore.get("key_here")
  },
})