Integrate the Svix API with the Zendesk API

Setup the Svix API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Svix and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Svix with Zendesk#

Create Message with Svix API on New Ticket (Instant) from Zendesk API

Zendesk + Svix

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Create Message with Svix API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Svix

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Create Message with Svix API on Ticket Closed (Instant) from Zendesk API

Zendesk + Svix

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Create Message with Svix API on Ticket Pended (Instant) from Zendesk API

Zendesk + Svix

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Create Message with Svix API on Ticket Solved (Instant) from Zendesk API

Zendesk + Svix

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Popular Svix and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Event Received (Instant) from the Svix API

Emit new event when an event is received for an application

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Svix and Zendesk Actions#

Create Message with the Svix API

Creates a new message and dispatches it to all of the application's endpoints. See the docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Message with the Svix API

Delete the given message's payload. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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List Messages with the Svix API

List all of the application's messages. See the docs here

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Overview of Svix#

The Svix API enables developers to manage and automate webhooks with ease. By integrating with Pipedream, you can leverage serverless workflows to react to incoming webhooks, manage webhook endpoints, and send out messages to subscribed endpoints. Whether you're seeking to enhance your application's notifications system or streamline event-driven integrations, Svix's API, when combined with Pipedream's capabilities, provides a robust platform for automating and scaling your webhook infrastructure.

Connect Svix#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    svix: {
      type: "app",
      app: "svix",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.svix.com/api/v1/app/`,
      headers: {
        Authorization: `Bearer ${this.svix.$auth.api_key}`,
        "Accept": `application/json`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})