Integrate the SurveySparrow API with the Zendesk API

Setup the SurveySparrow API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate SurveySparrow and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect SurveySparrow with Zendesk#

Create Contact with SurveySparrow API on New Ticket (Instant) from Zendesk API

Zendesk + SurveySparrow

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Create Contact with SurveySparrow API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + SurveySparrow

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Create Contact with SurveySparrow API on Ticket Closed (Instant) from Zendesk API

Zendesk + SurveySparrow

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Create Contact with SurveySparrow API on Ticket Pending (Instant) from Zendesk API

Zendesk + SurveySparrow

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Create Contact with SurveySparrow API on Ticket Solved (Instant) from Zendesk API

Zendesk + SurveySparrow

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Popular SurveySparrow and Zendesk Triggers#

New CES Submission (Instant) from the SurveySparrow API

Emit new event when a customer effort score (CES) survey receives a new submission.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New CSAT Submission (Instant) from the SurveySparrow API

Emit new event when a customer satisfaction (CSAT) survey receives a new submission.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New NPS Submission (Instant) from the SurveySparrow API

Emit new event when a net promoter score (NPS) survey receives a new submission.

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Popular SurveySparrow and Zendesk Actions#

Create Contact with the SurveySparrow API

Creates a new contact. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Survey with the SurveySparrow API

Creates a new survey. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Share NPS Survey via SMS with the SurveySparrow API

Sends a saved NPS share template via SMS to given mobile number recipients. See the documentation

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Overview of SurveySparrow#

The SurveySparrow API lets you tap into a robust platform for gathering feedback and insights. With Pipedream, you can automate interactions with your surveys, manage contacts, and analyze responses in real time. You can create workflows that trigger on new survey responses, sync data to other services, or even kick off email campaigns based on survey results. The power of Pipedream's serverless platform means you can integrate SurveySparrow with hundreds of other apps, enabling limitless automation scenarios without writing extensive code.

Connect SurveySparrow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    surveysparrow: {
      type: "app",
      app: "surveysparrow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.surveysparrow.com/v1/contacts`,
      headers: {
        Authorization: `Bearer ${this.surveysparrow.$auth.access_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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