SurveyMonkey

Online surveys

Integrate the SurveyMonkey API with the Zendesk API

Setup the SurveyMonkey API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate SurveyMonkey and Zendesk remarkably fast. Free for developers.

Create Ticket with Zendesk API on New Custom webhook events from SurveyMonkey API
SurveyMonkey + Zendesk
 
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Create Ticket with Zendesk API on New Survey from SurveyMonkey API
SurveyMonkey + Zendesk
 
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Create Ticket with Zendesk API on New Survey Response from SurveyMonkey API
SurveyMonkey + Zendesk
 
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Delete Ticket with Zendesk API on New Custom webhook events from SurveyMonkey API
SurveyMonkey + Zendesk
 
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Delete Ticket with Zendesk API on New Survey from SurveyMonkey API
SurveyMonkey + Zendesk
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Get Collector Details with the SurveyMonkey API

Get details for a Collector. See the docs here

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Get My Info with the SurveyMonkey API

Retrieve your account details. See the docs here

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Get Response Details with the SurveyMonkey API

Get details for a Response. See the docs here

 
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Overview of SurveyMonkey

The SurveyMonkey API provides dynamic access to survey creation, retrieval, and distribution functionality, along with deep insights into responses. With Pipedream’s serverless integration platform, you can automate custom workflows that trigger actions based on survey events, analyze survey data, or synchronize survey results with other data sources. Pipedream’s ability to connect with hundreds of apps opens up a vast landscape of automation possibilities, directly integrating with data visualization tools, CRMs, marketing platforms, and more.

Connect SurveyMonkey

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    survey_monkey: {
      type: "app",
      app: "survey_monkey",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.surveymonkey.com/v3/users/me`,
      headers: {
        Authorization: `Bearer ${this.survey_monkey.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})