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with SurveyMonkey and Trustpilot (Customer)?
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Popular Ways to Connect SurveyMonkey with Trustpilot (Customer)#
Popular SurveyMonkey and Trustpilot (Customer) Triggers#
Emit new event when a new conversation is started on Trustpilot. This source periodically polls the Trustpilot API to detect new customer-business conversations. Each event contains conversation details including participants, subject, business unit, and creation timestamp. Useful for tracking customer inquiries, support requests, and maintaining real-time communication with customers.
Emit new event when a business replies to a product review on Trustpilot. This source periodically polls the Trustpilot API to detect new replies to product reviews. Each event includes the reply text, creation timestamp, and associated review details (product name, star rating, consumer info). Ideal for monitoring business responses to customer feedback, tracking customer service performance, and ensuring timely engagement with product reviews.
Emit new event when a customer posts a new product review on Trustpilot. This source periodically polls the Trustpilot API to detect new product reviews. Each event contains the complete review data including star rating, review text, product information, consumer details, and timestamps. Perfect for monitoring product feedback, analyzing customer satisfaction trends, and triggering automated responses or alerts for specific products.
Emit new event when a business replies to a service review on Trustpilot. This source periodically polls the Trustpilot API to detect new replies to service reviews. Each event includes the reply text, creation timestamp, and associated review details (star rating, review title, consumer info). Essential for tracking business engagement with customer feedback, monitoring response times, and ensuring all service reviews receive appropriate attention.
Popular SurveyMonkey and Trustpilot (Customer) Actions#
Retrieves detailed information about a specific product review on Trustpilot. Use this action to get comprehensive data about a single product review, including customer feedback, star rating, review text, and metadata. Perfect for analyzing individual customer experiences, responding to specific feedback, or integrating review data into your customer service workflows. See the documentation
Retrieves a list of product reviews for a specific business unit on Trustpilot. This action enables you to fetch multiple product reviews with powerful filtering options including star ratings, language, tags, and sorting preferences. Ideal for monitoring product feedback trends, generating reports, analyzing customer sentiment across your product catalog, or building review dashboards. Supports pagination for handling large review volumes. See the documentation
Overview of SurveyMonkey#
The SurveyMonkey API provides dynamic access to survey creation, retrieval, and distribution functionality, along with deep insights into responses. With Pipedream’s serverless integration platform, you can automate custom workflows that trigger actions based on survey events, analyze survey data, or synchronize survey results with other data sources. Pipedream’s ability to connect with hundreds of apps opens up a vast landscape of automation possibilities, directly integrating with data visualization tools, CRMs, marketing platforms, and more.
Connect SurveyMonkey#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
survey_monkey: {
type: "app",
app: "survey_monkey",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.surveymonkey.com/v3/users/me`,
headers: {
Authorization: `Bearer ${this.survey_monkey.$auth.oauth_access_token}`,
},
})
},
})
Overview of Trustpilot (Customer)#
The Trustpilot (Customer) API lets you tap into the rich pool of customer review data on Trustpilot. You can use it to automate the process of collecting and managing reviews, responding to feedback, and analyzing customer sentiment. With Pipedream's integration, you can trigger workflows based on new reviews, aggregate review data for analysis, and sync Trustpilot data with other services like CRMs, support tickets, and marketing tools.
Connect Trustpilot (Customer)#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
trustpilot: {
type: "app",
app: "trustpilot",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://invitations-api.trustpilot.com/v1/private/business-units/${this.trustpilot.$auth.business_unit_id}/templates`,
headers: {
Authorization: `Bearer ${this.trustpilot.$auth.oauth_access_token}`,
},
})
},
})
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