with SurveyMonkey and Freshdesk?
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
The SurveyMonkey API provides dynamic access to survey creation, retrieval, and distribution functionality, along with deep insights into responses. With Pipedream’s serverless integration platform, you can automate custom workflows that trigger actions based on survey events, analyze survey data, or synchronize survey results with other data sources. Pipedream’s ability to connect with hundreds of apps opens up a vast landscape of automation possibilities, directly integrating with data visualization tools, CRMs, marketing platforms, and more.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
survey_monkey: {
type: "app",
app: "survey_monkey",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.surveymonkey.com/v3/users/me`,
headers: {
Authorization: `Bearer ${this.survey_monkey.$auth.oauth_access_token}`,
},
})
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})