Integrate the SupportBee API with the Node API

Setup the SupportBee API trigger to run a workflow which integrates with the Node API. Pipedream's integration platform allows you to integrate SupportBee and Node remarkably fast. Free for developers.

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Popular Ways to Connect SupportBee with Node#

Run Node Code with Node API on New Agent Reply from SupportBee API

SupportBee + Node

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Run Node Code with Node API on New Comment from SupportBee API

SupportBee + Node

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Run Node Code with Node API on New Customer Reply from SupportBee API

SupportBee + Node

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Run Node Code with Node API on New Ticket from SupportBee API

SupportBee + Node

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Popular SupportBee and Node Triggers#

New Agent Reply from the SupportBee API

Emit new event on each new agent reply a ticket.

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New Comment from the SupportBee API

Emit new event on each new comment.

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New Customer Reply from the SupportBee API

Emit new event on each new customer reply a ticket.

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New Ticket from the SupportBee API

Emit new event on each new ticket.

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Popular SupportBee and Node Actions#

Create Ticket with the SupportBee API

Creates a client. See docs here

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Run Node Code with the Node API

Write custom Node.js code and use any of the 400k+ npm packages available. Refer to the Pipedream Node docs to learn more.

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Overview of SupportBee#

SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.

Connect SupportBee#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    supportbee: {
      type: "app",
      app: "supportbee",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.supportbee.$auth.domain}.supportbee.com/users`,
      headers: {
        "Content-Type": `application/json`,
        "Accept": `application/json`,
      },
      params: {
        auth_token: `${this.supportbee.$auth.api_token}`,
      },
    })
  },
})

Overview of Node#

Develop, run and deploy your Node.js code in Pipedream workflows, using it between no-code steps, with connected accounts, or integrate Data Stores and File Stores.

This includes installing NPM packages, within your code without having to manage a package.json file or running npm install.

Below is an example of installing the axios package in a Pipedream Node.js code step. Pipedream imports the axios package, performs the API request, and shares the response with subsequent workflow steps:

Connect Node#

// To use previous step data, pass the `steps` object to the run() function
export default defineComponent({
  async run({ steps, $ }) {
    // Return data to use it in future steps
    return steps.trigger.event
  },
})

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