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with SupportBee and Elevio?
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Popular SupportBee and Elevio Triggers#
New Article Created from the Elevio API
Emit new event any time a new article is created. See the documentation
New Feedback Created from the Elevio API
Emit new event each time new feedback is submitted by a user via the elevio widget. See the documentation
Popular SupportBee and Elevio Actions#
Create Article with the Elevio API
Creates a new article in the Elevio knowledge base. See the documentation
Delete Article with the Elevio API
Deletes an existing article from the Elevio knowledge base. See the documentation
Update Article with the Elevio API
Updates an existing article in the Elevio knowledge base. See the documentation
Integrate the SupportBee API with the Elevio API
Setup the SupportBee API trigger to run a workflow which integrates with the Elevio API. Pipedream's integration platform allows you to integrate SupportBee and Elevio remarkably fast. Free for developers.
Overview of SupportBee#
SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.
Connect SupportBee#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
supportbee: {
type: "app",
app: "supportbee",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.supportbee.$auth.domain}.supportbee.com/users`,
headers: {
"Content-Type": `application/json`,
"Accept": `application/json`,
},
params: {
auth_token: `${this.supportbee.$auth.api_token}`,
},
})
},
})
Connect Elevio#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
elevio: {
type: "app",
app: "elevio",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.elev.io/v1/articles`,
headers: {
Authorization: `Bearer ${this.elevio.$auth.api_token}`,
"x-api-key": `${this.elevio.$auth.api_key}`,
},
})
},
})
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