Integrate the Status Hero API with the Zendesk API

Status Hero

Status Hero is a work communication tool that replaces time-consuming meetings, shoulder taps, digging for data, and other interruptions with a tidy report. Use it to get a continuous, clear understanding of accomplishments, intentions, and blockers across your organization. Perfect for remote and/or hybrid teams!

Setup the Status Hero API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Status Hero and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Status Hero with Zendesk#

Create Team Holiday with Status Hero API on New Ticket (Instant) from Zendesk API

Zendesk + Status Hero

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Create Team Holiday with Status Hero API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Status Hero

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Create Team Holiday with Status Hero API on Ticket Closed (Instant) from Zendesk API

Zendesk + Status Hero

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Create Team Holiday with Status Hero API on Ticket Pended (Instant) from Zendesk API

Zendesk + Status Hero

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Create Team Holiday with Status Hero API on Ticket Solved (Instant) from Zendesk API

Zendesk + Status Hero

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Popular Status Hero and Zendesk Triggers#

New Check In Event from the Status Hero API

Emit new events when new status update (check-in) occurs. See the docs here

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New Comment Event from the Status Hero API

Emit new events when new comments are created on statuses. See the docs here

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Reaction Event from the Status Hero API

Emit new events when new reaction for a status update (check-in) occurs. See the docs here

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Popular Status Hero and Zendesk Actions#

Create Team Holiday with the Status Hero API

Creates a team-wide holiday., See the docs

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Record Member Absence with the Status Hero API

Creates a vacation or leave day for an individual team member, See the docs

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Status Hero#

The Status Hero API allows you to interface with the Status Hero platform programmatically, enabling you to automate stand-ups, collect team status updates, and integrate this data with other apps and services. By leveraging Pipedream's capabilities, you can set up workflows that react to new check-ins, sync updates to project management tools, or analyze team productivity by aggregating status data.

Connect Status Hero#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    status_hero: {
      type: "app",
      app: "status_hero",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://service.statushero.com/api/v1/members`,
      headers: {
        "X-Team-ID": `${this.status_hero.$auth.team_id}`,
        "X-API-Key": `${this.status_hero.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})