Integrate the Starloop API with the Zendesk API

Setup the Starloop API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Starloop and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Starloop with Zendesk#

Create Ticket with Zendesk API on New Profile Created from Starloop API

Starloop + Zendesk

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Delete Ticket with Zendesk API on New Profile Created from Starloop API

Starloop + Zendesk

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List IDs with Starloop API on New Ticket (Instant) from Zendesk API

Zendesk + Starloop

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List IDs with Starloop API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Starloop

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List IDs with Starloop API on Ticket Closed (Instant) from Zendesk API

Zendesk + Starloop

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Popular Starloop and Zendesk Triggers#

New Profile Created from the Starloop API

This source triggers when a new profile is created in Starloop.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Starloop and Zendesk Actions#

List IDs with the Starloop API

Returns your business id and a list of all profile id’s and names. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Send Invite with the Starloop API

Creates a new recipient and sends a Starloop invite (Email | SMS | both) to your customer to leave a review. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Starloop #

The Starloop API provides a pathway to streamline customer feedback management by allowing the automation of review requests, monitoring of multiple review sites, and analysis of customer sentiment. With Pipedream, you can craft serverless workflows that leverage these capabilities, integrating Starloop's functionalities with other apps and services to amplify your customer relationship strategies.

Connect Starloop #

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    starloop: {
      type: "app",
      app: "starloop",
    }
  },
  async run({steps, $}) {
    const data = {
      "token": `${this.starloop.$auth.api_key}`,
    }
    return await axios($, {
      method: "post",
      url: `https://go.starloop.com/api/list_ids`,
      headers: {
        "Content-Type": `application/json`,
        "accept": `application/json`,
      },
      data,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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