What do you want to automate
with SolarWinds Service Desk and Slack?
Prompt, edit and deploy AI agents that connect to SolarWinds Service Desk, Slack and 2,800+ other apps in seconds.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular SolarWinds Service Desk and Slack Triggers#
Emit new events on new Slack interactivity events sourced from Block Kit interactive elements, Slash commands, or Shortcuts
Emit new event when a specific keyword is mentioned in a channel
Emit new event when a new message is posted to one or more channels
Emit new event when a member has added an emoji reaction to a message
Popular SolarWinds Service Desk and Slack Actions#
Suspend the workflow until approved by a Slack message. See the documentation
Configure custom blocks and send to a channel, group, or user. See the documentation
Overview of SolarWinds Service Desk#
The SolarWinds Service Desk API provides a way to automate and integrate your IT service management processes. Using this API in Pipedream, you can create, update, and track service requests, manage incidents, problems, and changes, access asset information, and leverage user data within your workflows. It's about connecting your service desk with other apps to streamline processes, reduce response times, and enhance service delivery.
Connect SolarWinds Service Desk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
solarwinds_service_desk: {
type: "app",
app: "solarwinds_service_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.samanage.com/users.json`,
headers: {
"X-Samanage-Authorization": `Bearer ${this.solarwinds_service_desk.$auth.json_web_token}`,
"Accept": `application/json`,
},
})
},
})
Connect Slack#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
slack_v2: {
type: "app",
app: "slack_v2",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://slack.com/api/users.profile.get`,
headers: {
Authorization: `Bearer ${this.slack_v2.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies