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SolarWinds Service Desk

A modern IT service management (ITSM) solution to eliminate barriers to employee support services.

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Microsoft Teams

Integrate the SolarWinds Service Desk API with the Microsoft Teams API

Setup the SolarWinds Service Desk API trigger to run a workflow which integrates with the Microsoft Teams API. Pipedream's integration platform allows you to integrate SolarWinds Service Desk and Microsoft Teams remarkably fast. Free for developers.

Popular SolarWinds Service Desk and Microsoft Teams Triggers

New Channel from the Microsoft Teams API

Emit new event when a new channel is created within a team

 
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New Channel Message from the Microsoft Teams API

Emit new event when a new message is posted in a channel

 
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New Chat from the Microsoft Teams API

Emit new event when a new chat is created

 
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New Chat Message from the Microsoft Teams API

Emit new event when a new message is received in a chat

 
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New Team from the Microsoft Teams API

Emit new event when a new team is joined by the authenticated user

 
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Popular SolarWinds Service Desk and Microsoft Teams Actions

Create Channel with the Microsoft Teams API

Create a new channel in Microsoft Teams. See the docs here

 
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List Channels with the Microsoft Teams API

Lists all channels in a Microsoft Team. See the docs here

 
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List Shifts with the Microsoft Teams API

Get the list of shift instances for a team. See the documentation

 
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Send Channel Message with the Microsoft Teams API

Send a message to a team's channel. See the docs here

 
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Send Chat Message with the Microsoft Teams API

Send a message to a team's chat. See the docs here

 
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Overview of SolarWinds Service Desk

The SolarWinds Service Desk API provides a way to automate and integrate your IT service management processes. Using this API in Pipedream, you can create, update, and track service requests, manage incidents, problems, and changes, access asset information, and leverage user data within your workflows. It's about connecting your service desk with other apps to streamline processes, reduce response times, and enhance service delivery.

Connect SolarWinds Service Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    solarwinds_service_desk: {
      type: "app",
      app: "solarwinds_service_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.samanage.com/users.json`,
      headers: {
        "X-Samanage-Authorization": `Bearer ${this.solarwinds_service_desk.$auth.json_web_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Microsoft Teams

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Connect Microsoft Teams

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_teams: {
      type: "app",
      app: "microsoft_teams",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
      },
    })
  },
})
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