Social Intents
Social Intents is a social apps platform that allows live chat with website visitors to offer great customer service and sell more right from MS Teams, Slack, Zoom, or Webex.
Integrate the Social Intents API with the Zendesk API
Setup the Social Intents API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Social Intents and Zendesk remarkably fast. Free for developers.
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Popular Ways to Connect Social Intents with Zendesk#
Popular Social Intents and Zendesk Triggers#
Overview of Social Intents#
The Social Intents API enables seamless integration of live chat, customer feedback, and email list building services into your digital platforms. You can byukd workflows that automatically trigger actions based on chat events, gather insights from customer interactions, and enhance your marketing strategies by connecting Social Intents to various other tools, like CRMs, email marketing services, and databases.
Connect Social Intents#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
social_intents: {
type: "app",
app: "social_intents",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.socialintents.com/v1/api/chats/`,
auth: {
username: `${this.social_intents.$auth.account_id}`,
password: `${this.social_intents.$auth.api_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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