Social Intents
Social Intents is a social apps platform that allows live chat with website visitors to offer great customer service and sell more right from MS Teams, Slack, Zoom, or Webex.
Integrate the Social Intents API with the Salesforce API
Setup the Social Intents API trigger to run a workflow which integrates with the Salesforce API. Pipedream's integration platform allows you to integrate Social Intents and Salesforce remarkably fast. Free for developers.
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Popular Ways to Connect Social Intents with Salesforce#
Popular Social Intents and Salesforce Triggers#
Emit new event when a record of the selected object type is deleted. See the documentation
Emit new event when a new outbound message is received in Salesforce.
Emit new event when a record of the selected object type is created. See the documentation
Popular Social Intents and Salesforce Actions#
Adds an existing contact to an existing campaign. See the documentation
Adds an existing lead to an existing campaign. See the documentation
Converts a SOAP XML Object received from Salesforce to JSON
Creates an Attachment on a parent object. See the documentation
Overview of Social Intents#
The Social Intents API enables seamless integration of live chat, customer feedback, and email list building services into your digital platforms. You can byukd workflows that automatically trigger actions based on chat events, gather insights from customer interactions, and enhance your marketing strategies by connecting Social Intents to various other tools, like CRMs, email marketing services, and databases.
Connect Social Intents#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
social_intents: {
type: "app",
app: "social_intents",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.socialintents.com/v1/api/chats/`,
auth: {
username: `${this.social_intents.$auth.account_id}`,
password: `${this.social_intents.$auth.api_token}`,
},
})
},
})
Overview of Salesforce#
The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.
Connect Salesforce#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
salesforce_rest_api: {
type: "app",
app: "salesforce_rest_api",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
headers: {
Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
},
})
},
})
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