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with Snowflake and Trustpilot (Customer)?
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Popular Ways to Connect Snowflake with Trustpilot (Customer)#
Popular Snowflake and Trustpilot (Customer) Triggers#
Run a SQL query on a schedule, triggering a workflow for each row of results
Emit new event when a new conversation is started on Trustpilot. This source periodically polls the Trustpilot API to detect new customer-business conversations. Each event contains conversation details including participants, subject, business unit, and creation timestamp. Useful for tracking customer inquiries, support requests, and maintaining real-time communication with customers.
Emit new event when a business replies to a product review on Trustpilot. This source periodically polls the Trustpilot API to detect new replies to product reviews. Each event includes the reply text, creation timestamp, and associated review details (product name, star rating, consumer info). Ideal for monitoring business responses to customer feedback, tracking customer service performance, and ensuring timely engagement with product reviews.
Popular Snowflake and Trustpilot (Customer) Actions#
Retrieves detailed information about a specific product review on Trustpilot. Use this action to get comprehensive data about a single product review, including customer feedback, star rating, review text, and metadata. Perfect for analyzing individual customer experiences, responding to specific feedback, or integrating review data into your customer service workflows. See the documentation
Retrieves a list of product reviews for a specific business unit on Trustpilot. This action enables you to fetch multiple product reviews with powerful filtering options including star ratings, language, tags, and sorting preferences. Ideal for monitoring product feedback trends, generating reports, analyzing customer sentiment across your product catalog, or building review dashboards. Supports pagination for handling large review volumes. See the documentation
Retrieves detailed information about a specific service review for your business on Trustpilot. Use this action to access comprehensive data about an individual service review, including the customer's rating, review content, date, and any responses. Essential for customer service teams to analyze specific feedback, track review history, or integrate individual review data into CRM systems and support tickets. See the documentation
Fetches service reviews for a specific business unit from Trustpilot with support for filtering by star rating, tags, language, and more. See the documentation
Overview of Snowflake#
Snowflake offers a cloud database and related tools to help developers create robust, secure, and scalable data warehouses. See Snowflake's Key Concepts & Architecture
Getting Started
1. Create a user, role and warehouse in Snowflake
Snowflake recommends you create a new user, role, and warehouse when you integrate a third-party tool like Pipedream. This way, you can control permissions via the user / role, and separate Pipedream compute and costs with the warehouse. You can do this directly in the Snowflake UI
We recommend you create a read-only account if you only need to query Snowflake. If you need to insert data into Snowflake, add permissions on the appropriate objects after you create your user.
2. Enter those details in Pipedream
Visit https://pipedream.com/accounts. Click the button to Connect an App. Enter the required Snowflake account data.
You'll only need to connect your account once in Pipedream. You can connect this account to multiple workflows to run queries against Snowflake, insert data, and more.
3. Build your first workflow
Visit https://pipedream.com/new to build your first workflow. Pipedream workflows let you connect Snowflake with 1,000+ other apps. You can trigger workflows on Snowflake queries, sending results to Slack, Google Sheets, or any app that exposes an API. Or you can accept data from another app, transform it with Python, Node.js, Go or Bash code, and insert it into Snowflake.
Learn more at Pipedream University
Connect Snowflake#
import snowflake from '@pipedream/snowflake';
export default defineComponent({
props: {
snowflake,
},
async run({ $ }) {
// Component source code:
// https://github.com/PipedreamHQ/pipedream/tree/master/components/snowflake
return this.snowflake.executeQuery({
sqlText: `SELECT CURRENT_TIMESTAMP()`,
binds: [],
});
},
});Overview of Trustpilot (Customer)#
The Trustpilot (Customer) API lets you tap into the rich pool of customer review data on Trustpilot. You can use it to automate the process of collecting and managing reviews, responding to feedback, and analyzing customer sentiment. With Pipedream's integration, you can trigger workflows based on new reviews, aggregate review data for analysis, and sync Trustpilot data with other services like CRMs, support tickets, and marketing tools.
Connect Trustpilot (Customer)#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
trustpilot: {
type: "app",
app: "trustpilot",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.trustpilot.com/v1/business-units/${this.trustpilot.$auth.business_unit_id}/profileinfo`,
headers: {
"apikey": `${this.trustpilot.$auth.api_key}`,
},
})
},
})
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