Integrate the Snappy API with the Twilio API

Setup the Snappy API trigger to run a workflow which integrates with the Twilio API. Pipedream's integration platform allows you to integrate Snappy and Twilio remarkably fast. Free for developers.

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Popular Ways to Connect Snappy with Twilio#

Make a Phone Call with Twilio API on New Ticket Assigned To Me from Snappy API

Snappy + Twilio

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Make a Phone Call with Twilio API on New Ticket Create from Snappy API

Snappy + Twilio

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Make a Phone Call with Twilio API on New Waiting Ticket Created from Snappy API

Snappy + Twilio

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Make a Phone Call with Twilio API on New Wall Post Created from Snappy API

Snappy + Twilio

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Create Wall Post with Snappy API on New Incoming SMS (Instant) from Twilio API

Twilio + Snappy

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Popular Snappy and Twilio Triggers#

New Ticket Assigned To Me from the Snappy API

Emit new event when a new ticket is assigned to me.

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New Incoming SMS (Instant) from the Twilio API

Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.

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New Ticket Create from the Snappy API

Emit new event on each ticket created.

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New Waiting Ticket Created from the Snappy API

Emit new event when a waiting ticket is created.

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New Wall Post Created from the Snappy API

Emit new event on each wall post created.

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Popular Snappy and Twilio Actions#

Create Wall Post with the Snappy API

Creates a wall post. See docs here

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Make a Phone Call with the Twilio API

Make a phone call passing text, a URL, or an application that Twilio will use to handle the call. See the documentation

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Check Verification Token with the Twilio API

Check if user-provided token is correct. See the documentation

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Create Verification Service with the Twilio API

Create a verification service for sending SMS verifications. See the documentation

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Delete Call with the Twilio API

Remove a call record from your account. See the documentation

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Overview of Snappy#

Snappy API enables interaction with Snappy, a customer support tool designed to streamline communication and enhance support team efficiency. By leveraging the Snappy API on Pipedream, you can automate ticket management, organize customer inquiries, and orchestrate seamless communication between support staff and customers. With Pipedream's ability to connect to countless services, you can create workflows that react to events in real-time, sync data across platforms, and personalize customer interactions, all in a serverless environment.

Connect Snappy#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    snappy: {
      type: "app",
      app: "snappy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.besnappy.com/api/v1/accounts`,
      auth: {
        username: `${this.snappy.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

Overview of Twilio#

Twilio's API on Pipedream opens up a multitude of communication capabilities, allowing you to build robust, scalable, and automated workflows. With Twilio, you can send and receive SMS and MMS messages, make voice calls, and perform other communication functions programmatically. Leveraging Pipedream's seamless integration, you can connect these communications features with hundreds of other services to automate notifications, streamline customer interactions, and enhance operational efficiency.

Connect Twilio#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    twilio: {
      type: "app",
      app: "twilio",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.twilio.com/2010-04-01/Accounts.json`,
      auth: {
        username: `${this.twilio.$auth.AccountSid}`,
        password: `${this.twilio.$auth.AuthToken}`,
      },
    })
  },
})

Community Posts#

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays

Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.

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Watch a demo