Snappy

Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.

Integrate the Snappy API with the MongoDB API

Setup the Snappy API trigger to run a workflow which integrates with the MongoDB API. Pipedream's integration platform allows you to integrate Snappy and MongoDB remarkably fast. Free for developers.

Create New Document with MongoDB API on New Ticket Assigned To Me from Snappy API
Snappy + MongoDB
 
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Create New Document with MongoDB API on New Ticket Create from Snappy API
Snappy + MongoDB
 
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Create New Document with MongoDB API on New Waiting Ticket Created from Snappy API
Snappy + MongoDB
 
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Create New Document with MongoDB API on New Wall Post Created from Snappy API
Snappy + MongoDB
 
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Create Wall Post with Snappy API on New Collection from MongoDB API
MongoDB + Snappy
 
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New Ticket Assigned To Me from the Snappy API

Emit new event when a new ticket is assigned to me.

 
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New Ticket Create from the Snappy API

Emit new event on each ticket created.

 
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New Waiting Ticket Created from the Snappy API

Emit new event when a waiting ticket is created.

 
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New Collection from the MongoDB API

Emit new an event when a new collection is added to a database

 
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New Wall Post Created from the Snappy API

Emit new event on each wall post created.

 
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Create Wall Post with the Snappy API

Creates a wall post. See docs here

 
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Create New Document with the MongoDB API

Create a new document in a collection of your choice. See the docs here

 
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Delete a Document with the MongoDB API

Delete a single document by ID. See the docs here

 
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Find Document by Id with the MongoDB API

Retrieves a single document by ID. See the docs here

 
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Search Documents with the MongoDB API

Search for specific documents or return all documents. See the docs here

 
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Overview of Snappy

Snappy API enables interaction with Snappy, a customer support tool designed to streamline communication and enhance support team efficiency. By leveraging the Snappy API on Pipedream, you can automate ticket management, organize customer inquiries, and orchestrate seamless communication between support staff and customers. With Pipedream's ability to connect to countless services, you can create workflows that react to events in real-time, sync data across platforms, and personalize customer interactions, all in a serverless environment.

Connect Snappy

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    snappy: {
      type: "app",
      app: "snappy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.besnappy.com/api/v1/accounts`,
      auth: {
        username: `${this.snappy.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

Overview of MongoDB

The MongoDB API provides powerful capabilities to interact with a MongoDB database, allowing you to perform CRUD (Create, Read, Update, Delete) operations, manage databases, and execute sophisticated queries. With Pipedream, you can harness these abilities to automate tasks, sync data across various apps, and react to events in real-time. It’s a combo that’s particularly potent for managing data workflows, syncing application states, or triggering actions based on changes to your data.

Connect MongoDB

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import mongodb from 'mongodb'

export default defineComponent({
  props: {
    mongodb: {
      type: "app",
      app: "mongodb",
    },
    collection: {
      type: "string"
    },
    filter: {
      type: "object"
    }
  },
  async run({steps, $}) {
    const MongoClient = mongodb.MongoClient
    
    const {
      database,
      hostname,
      username,
      password,
    } = this.mongodb.$auth
    
    const url = `mongodb+srv://${username}:${password}@${hostname}/test?retryWrites=true&w=majority`
    const client = await MongoClient.connect(url, { 
      useNewUrlParser: true, 
      useUnifiedTopology: true 
    })
    
    const db = client.db(database)

    const results = await db.collection(this.collection).find(this.filter).toArray();
    $.export('results', results);
    
    await client.close()
  },
})