Snappy

Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.

Integrate the Snappy API with the Gmail (Developer App) API

Setup the Snappy API trigger to run a workflow which integrates with the Gmail (Developer App) API. Pipedream's integration platform allows you to integrate Snappy and Gmail (Developer App) remarkably fast. Free for developers.

Add Label to Email with Gmail (Developer App) API on New Ticket Assigned To Me from Snappy API
Snappy + Gmail (Developer App)
 
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Add Label to Email with Gmail (Developer App) API on New Ticket Create from Snappy API
Snappy + Gmail (Developer App)
 
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Add Label to Email with Gmail (Developer App) API on New Waiting Ticket Created from Snappy API
Snappy + Gmail (Developer App)
 
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Add Label to Email with Gmail (Developer App) API on New Wall Post Created from Snappy API
Snappy + Gmail (Developer App)
 
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Create Draft with Gmail (Developer App) API on New Ticket Assigned To Me from Snappy API
Snappy + Gmail (Developer App)
 
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New Ticket Assigned To Me from the Snappy API

Emit new event when a new ticket is assigned to me.

 
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New Ticket Create from the Snappy API

Emit new event on each ticket created.

 
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New Waiting Ticket Created from the Snappy API

Emit new event when a waiting ticket is created.

 
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New Wall Post Created from the Snappy API

Emit new event on each wall post created.

 
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New Attachment Received from the Gmail (Developer App) API

Emit new event for each attachment in a message received. This source is capped at 100 max new messages per run.

 
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Create Wall Post with the Snappy API

Creates a wall post. See docs here

 
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Add Label to Email with the Gmail (Developer App) API

Add a label to an email message. See the docs

 
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Create Draft with the Gmail (Developer App) API

Create a draft from your Google Workspace email account

 
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Download Attachement with the Gmail (Developer App) API

Download an attachment by attachmentId to the /tmp directory. See the docs

 
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Find Email with the Gmail (Developer App) API

Find an email using Google's Search Engine. See the docs

 
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Overview of Snappy

Snappy API enables interaction with Snappy, a customer support tool designed to streamline communication and enhance support team efficiency. By leveraging the Snappy API on Pipedream, you can automate ticket management, organize customer inquiries, and orchestrate seamless communication between support staff and customers. With Pipedream's ability to connect to countless services, you can create workflows that react to events in real-time, sync data across platforms, and personalize customer interactions, all in a serverless environment.

Connect Snappy

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    snappy: {
      type: "app",
      app: "snappy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.besnappy.com/api/v1/accounts`,
      auth: {
        username: `${this.snappy.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

Overview of Gmail (Developer App)

With the Gmail (Developer App) API on Pipedream, you can automate a variety of email-related tasks, directly manipulating your Gmail account to streamline workflows. From sending emails programmatically to parsing new inbound messages for data extraction, the API allows for deep interaction with your Gmail inbox. Use cases include automating follow-ups, organizing your inbox with filters and labels, and synchronizing important email events with other services to act upon new information instantly.

Connect Gmail (Developer App)

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gmail_custom_oauth: {
      type: "app",
      app: "gmail_custom_oauth",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.googleapis.com/oauth2/v1/userinfo`,
      headers: {
        Authorization: `Bearer ${this.gmail_custom_oauth.$auth.oauth_access_token}`,
      },
    })
  },
})