Snappy

Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.

Integrate the Snappy API with the GitHub API

Setup the Snappy API trigger to run a workflow which integrates with the GitHub API. Pipedream's integration platform allows you to integrate Snappy and GitHub remarkably fast. Free for developers.

Create Issue with GitHub API on New Ticket Assigned To Me from Snappy API
Snappy + GitHub
 
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Create Issue with GitHub API on New Ticket Create from Snappy API
Snappy + GitHub
 
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Create Issue with GitHub API on New Waiting Ticket Created from Snappy API
Snappy + GitHub
 
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Create Issue with GitHub API on New Wall Post Created from Snappy API
Snappy + GitHub
 
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Search Issues and Pull Requests with GitHub API on New Ticket Assigned To Me from Snappy API
Snappy + GitHub
 
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New Ticket Assigned To Me from the Snappy API

Emit new event when a new ticket is assigned to me.

 
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New Ticket Create from the Snappy API

Emit new event on each ticket created.

 
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New Waiting Ticket Created from the Snappy API

Emit new event when a waiting ticket is created.

 
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New Wall Post Created from the Snappy API

Emit new event on each wall post created.

 
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New Branch from the GitHub API

Emit new event when a branch is created See the documentation

 
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Create Wall Post with the Snappy API

Creates a wall post. See docs here

 
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Create Issue with the GitHub API

Create a new issue in a Gihub repo. See docs here

 
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Search Issues and Pull Requests with the GitHub API

Find issues and pull requests by state and keyword. See docs here

 
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Create Branch with the GitHub API

Create a new branch in a Github repo. See docs here

 
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Create Gist with the GitHub API

Allows you to add a new gist with one or more files. See docs here

 
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Overview of Snappy

Snappy API enables interaction with Snappy, a customer support tool designed to streamline communication and enhance support team efficiency. By leveraging the Snappy API on Pipedream, you can automate ticket management, organize customer inquiries, and orchestrate seamless communication between support staff and customers. With Pipedream's ability to connect to countless services, you can create workflows that react to events in real-time, sync data across platforms, and personalize customer interactions, all in a serverless environment.

Connect Snappy

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    snappy: {
      type: "app",
      app: "snappy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.besnappy.com/api/v1/accounts`,
      auth: {
        username: `${this.snappy.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

Overview of GitHub

The GitHub API is a powerful gateway to interaction with GitHub's vast web of data and services, offering a suite of endpoints to manipulate and retrieve information on repositories, pull requests, issues, and more. Harnessing this API on Pipedream, you can orchestrate automated workflows that respond to events in real-time, manage repository data, streamline collaborative processes, and connect GitHub with other services for a more integrated development lifecycle.

Connect GitHub

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    github: {
      type: "app",
      app: "github",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.github.com/user`,
      headers: {
        Authorization: `Bearer ${this.github.$auth.oauth_access_token}`,
        "X-GitHub-Api-Version": `2022-11-28`,
      },
    })
  },
})