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Snappy

Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.

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Bash

Integrate the Snappy API with the Bash API

Setup the Snappy API trigger to run a workflow which integrates with the Bash API. Pipedream's integration platform allows you to integrate Snappy and Bash remarkably fast. Free for developers.

Popular Ways to Connect Snappy with Bash

Run Bash Code with Bash API on New Ticket Assigned To Me from Snappy API
Snappy + Bash
 
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Run Bash Code with Bash API on New Ticket Create from Snappy API
Snappy + Bash
 
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Run Bash Code with Bash API on New Waiting Ticket Created from Snappy API
Snappy + Bash
 
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Run Bash Code with Bash API on New Wall Post Created from Snappy API
Snappy + Bash
 
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Popular Snappy and Bash Triggers

New Ticket Assigned To Me from the Snappy API

Emit new event when a new ticket is assigned to me.

 
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New Ticket Create from the Snappy API

Emit new event on each ticket created.

 
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New Waiting Ticket Created from the Snappy API

Emit new event when a waiting ticket is created.

 
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New Wall Post Created from the Snappy API

Emit new event on each wall post created.

 
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Popular Snappy and Bash Actions

Create Wall Post with the Snappy API

Creates a wall post. See docs here

 
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Run Bash Code with the Bash API

Run any Bash in a Pipedream step within your workflow. Refer to the Pipedream Bash docs to learn more.

 
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Overview of Snappy

Snappy API enables interaction with Snappy, a customer support tool designed to streamline communication and enhance support team efficiency. By leveraging the Snappy API on Pipedream, you can automate ticket management, organize customer inquiries, and orchestrate seamless communication between support staff and customers. With Pipedream's ability to connect to countless services, you can create workflows that react to events in real-time, sync data across platforms, and personalize customer interactions, all in a serverless environment.

Connect Snappy

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    snappy: {
      type: "app",
      app: "snappy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.besnappy.com/api/v1/accounts`,
      auth: {
        username: `${this.snappy.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

Connect Bash

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# $PIPEDREAM_STEPS file contains data from previous steps
cat $PIPEDREAM_STEPS | jq .trigger.context.id

# Write data to $PIPEDREAM_EXPORTS to return it from the step
# Exports must be written as key=value
echo foo=bar >> $PIPEDREAM_EXPORTS
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