What do you want to automate

with SmashSend and Zendesk?

Prompt, edit and deploy AI agents that connect to SmashSend, Zendesk and 2,500+ other apps in seconds.

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Add Ticket Tags with Zendesk API on Contact Deleted (Instant) from SmashSend API
SmashSend + Zendesk
 
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Add Ticket Tags with Zendesk API on Contact Resubscribed (Instant) from SmashSend API
SmashSend + Zendesk
 
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Add Ticket Tags with Zendesk API on Contact Unsubscribed (Instant) from SmashSend API
SmashSend + Zendesk
 
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Add Ticket Tags with Zendesk API on Contact Updated (Instant) from SmashSend API
SmashSend + Zendesk
 
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Add Ticket Tags with Zendesk API on New Contact Created (Instant) from SmashSend API
SmashSend + Zendesk
 
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Contact Deleted (Instant) from the SmashSend API

Emit new event when a contact is deleted

 
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Contact Resubscribed (Instant) from the SmashSend API

Emit new event when a contact is resubscribed

 
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Contact Unsubscribed (Instant) from the SmashSend API

Emit new event when a contact is unsubscribed

 
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Contact Updated (Instant) from the SmashSend API

Emit new event when a contact is updated

 
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New Contact Created (Instant) from the SmashSend API

Emit new event when a contact is created

 
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Add Ticket Tags with the Zendesk API

Add tags to a ticket (appends to existing tags). See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation

 
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Get Ticket Info with the Zendesk API

Retrieves information about a specific ticket. See the documentation

 
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Create or Update Contact with the SmashSend API

Create a new contact or update an existing contact. See the documentation

 
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Integrate the SmashSend API with the Zendesk API
Setup the SmashSend API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate SmashSend and Zendesk remarkably fast. Free for developers.

Connect SmashSend

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    smashsend: {
      type: "app",
      app: "smashsend",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.smashsend.com/v1/api-keys/check`,
      headers: {
        Authorization: `Bearer ${this.smashsend.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo