Smartsheet

Dynamic work & collaboration software

Integrate the Smartsheet API with the Zendesk API

Setup the Smartsheet API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Smartsheet and Zendesk remarkably fast. Free for developers.

Add Row to Sheet with Smartsheet API on New Ticket (Instant) from Zendesk API
Zendesk + Smartsheet
 
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Add Row to Sheet with Smartsheet API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Smartsheet
 
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Add Row to Sheet with Smartsheet API on Ticket Closed (Instant) from Zendesk API
Zendesk + Smartsheet
 
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Add Row to Sheet with Smartsheet API on Ticket Pended (Instant) from Zendesk API
Zendesk + Smartsheet
 
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Add Row to Sheet with Smartsheet API on Ticket Solved (Instant) from Zendesk API
Zendesk + Smartsheet
 
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New Comment Added (Instant) from the Smartsheet API

Emit new event when a comment is added in a sheet.

 
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New Row Added (Instant) from the Smartsheet API

Emit new event when a row is added to a sheet.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Row Deleted (Instant) from the Smartsheet API

Emit new event when a row is deleted from a sheet.

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Add Row to Sheet with the Smartsheet API

Adds a row to a sheet. See docs here

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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New Sheet From Template with the Smartsheet API

Creates a new sheet from a template. See docs here

 
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Update Row with the Smartsheet API

Updates a row in a sheet. See docs here

 
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Overview of Smartsheet

The Smartsheet API unlocks the power of managing and automating complex workflows, directly interacting with Smartsheet's features such as sheets, rows, columns, and attachments. You can create, read, update, and delete sheets, share them with others, and extract complex data reports. Leveraging the API on Pipedream allows for seamless integration with other services for enhanced productivity and data management. Whether you're orchestrating an approval process, syncing data across platforms, or automating project tracking, the Smartsheet API pairs with Pipedream's serverless platform to build powerful, scalable, and automated workflows.

Connect Smartsheet

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    smartsheet: {
      type: "app",
      app: "smartsheet",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.smartsheet.com/2.0/users/me`,
      headers: {
        Authorization: `Bearer ${this.smartsheet.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})