SmartrMail

The smarter email app for ecommerce.

Integrate the SmartrMail API with the Zendesk API

Setup the SmartrMail API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate SmartrMail and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of SmartrMail

The SmartrMail API lets you tap into your email marketing efforts by enabling you to manage subscribers, send and track email campaigns, and automate workflows. By leveraging this API on Pipedream, you can integrate email marketing with a vast array of apps and services, allowing for seamless and automated data exchange. Use cases include synchronizing subscriber lists, triggering personalized emails based on user actions, and analyzing campaign performance with external tools.

Connect SmartrMail

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    smartrmail: {
      type: "app",
      app: "smartrmail",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://go.smartrmail.com/api/v1/lists`,
      headers: {
        "Authorization": `token ${this.smartrmail.$auth.api_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})