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with Slack and Zoho Desk?

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Add Emoji Reaction with Slack v2 API on Deleted Article (Instant) from Zoho Desk API
Zoho Desk + Slack
 
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Add Emoji Reaction with Slack v2 API on New Account from Zoho Desk API
Zoho Desk + Slack
 
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Add Emoji Reaction with Slack v2 API on New Agent from Zoho Desk API
Zoho Desk + Slack
 
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Add Emoji Reaction with Slack v2 API on New Article (Instant) from Zoho Desk API
Zoho Desk + Slack
 
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Add Emoji Reaction with Slack v2 API on New Contact from Zoho Desk API
Zoho Desk + Slack
 
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Deleted Article (Instant) from the Zoho Desk API

Emit new event when an article is deleted from the recycle bin

 
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New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

 
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New Agent from the Zoho Desk API

Emit new event when a new agent is created. See the docs here

 
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New Article (Instant) from the Zoho Desk API

Emit new event when a new article is created

 
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New Contact from the Zoho Desk API

Emit new event when a new contact is created. See the docs here

 
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Add Emoji Reaction with the Slack API

Add an emoji reaction to a message. See the documentation

 
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Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

 
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Approve Workflow with the Slack API

Suspend the workflow until approved by a Slack message. See the documentation

 
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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

 
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Archive Channel with the Slack API

Archive a channel. See the documentation

 
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Integrate the Slack API with the Zoho Desk API
Setup the Slack API trigger to run a workflow which integrates with the Zoho Desk API. Pipedream's integration platform allows you to integrate Slack and Zoho Desk remarkably fast. Free for developers.

Overview of Slack

The Pipedream app for Slack enables you to build event-driven workflows that interact with the Slack API. Once you authorize the app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.

The Pipedream app for Slack is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.

  • Automate posting updates to your team channels
  • Create a bot to answer common questions
  • Integrate with your existing tools and services
  • And much more!

Connect Slack

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    slack_v2: {
      type: "app",
      app: "slack_v2",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://slack.com/api/users.profile.get`,
      headers: {
        Authorization: `Bearer ${this.slack_v2.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zoho Desk

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo