Integrate the Slack Bot API with the ServiceNow API

Setup the Slack Bot API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Slack Bot and ServiceNow remarkably fast. Free for developers.

Popular Ways to Connect Slack Bot with ServiceNow#

Create Table Record with ServiceNow API on New Direct Message from Slack Bot API

Slack Bot + ServiceNow

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Create Table Record with ServiceNow API on New Message In Channel from Slack Bot API

Slack Bot + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Direct Message from Slack Bot API

Slack Bot + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Message In Channel from Slack Bot API

Slack Bot + ServiceNow

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Get Table Records with ServiceNow API on New Direct Message from Slack Bot API

Slack Bot + ServiceNow

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Popular Slack Bot and ServiceNow Triggers#

New Direct Message from the Slack Bot API

Emit new event when a message is posted in a direct message channel (Bot). To open a conversation, use the Pipedream Action "Send a Direct Message" to send a message from the Bot, or enable direct messages to the Bot in your App Settings (Settings->App Home->Show Tabs->Messages Tab), and send a direct message to the Bot.

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New Message In Channel from the Slack Bot API

Emit new event when a new message is posted to a public, private or group channel (Bot)

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Popular Slack Bot and ServiceNow Actions#

Archive Channel with the Slack Bot API

Archive a channel (Bot). See docs here

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Create a Channel with the Slack Bot API

Create a new channel (Bot). See docs here

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Delete File with the Slack Bot API

Delete a file (Bot). See docs here

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Overview of Slack Bot#

The Slack Bot API allows you to build rich, interactive bots for Slack workspaces. These bots can respond to messages, post updates, and interact with users in various ways. With the Slack Bot API on Pipedream, developers can create automated workflows that trigger on specific events in Slack, such as new messages or reactions, and then perform defined actions, like sending data to other apps or processing the information within Pipedream's serverless platform. This tight integration with Pipedream enables both simple and complex automations, leveraging Pipedream's ability to connect with numerous apps and its powerful built-in code steps.

Connect Slack Bot#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    slack_bot: {
      type: "app",
      app: "slack_bot",
    },
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://slack.com/api/auth.test`,
      headers: {
        Authorization: `Bearer ${this.slack_bot.$auth.bot_token}`,
      },
      method: 'post',
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})