SimpleKPI
Beautifully #simple #KPI software. Create, manage and analyse your Key Performance Indicators from the cloud.
Integrate the SimpleKPI API with the Zendesk API
Setup the SimpleKPI API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate SimpleKPI and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular SimpleKPI and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of SimpleKPI#
The SimpleKPI API enables users to programmatically manage and access their key performance indicators (KPIs), providing an interface for operations like retrieving KPI data, updating KPI values, and managing users and reports. Leveraging the SimpleKPI API within Pipedream, you can create powerful, serverless workflows that automate the tracking and reporting of performance metrics, integrate with other apps to enrich your KPI data, or trigger actions based on performance thresholds.
Connect SimpleKPI#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
simplekpi: {
type: "app",
app: "simplekpi",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.simplekpi.$auth.subdomain}.simplekpi.com/api/users`,
headers: {
"Content-Type": `application/json`,
},
auth: {
username: `${this.simplekpi.$auth.email}`,
password: `${this.simplekpi.$auth.api_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies