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with Shorten.REST and Zendesk?
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Popular Ways to Connect Shorten.REST with Zendesk#
Popular Shorten.REST and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Popular Shorten.REST and Zendesk Actions#
Shortens a given long URL into an alias. If the alias name is not provided, the system generates one. If the domain input is not provided, it defaults to short.fyi. See the documentation
Retrieves information about a specific ticket. See the documentation
Overview of Shorten.REST#
Shorten.REST API on Pipedream allows you to automate URL shortening, expanding, and tracking within your custom workflows. With this API, you can create short, branded links programmatically, obtain detailed analytics on click-throughs, and manage your URLs efficiently, all within Pipedream's serverless platform. This enables seamless integration of URL management into your applications, marketing campaigns, or day-to-day tasks while leveraging various triggers and actions from other apps available on Pipedream.
Connect Shorten.REST#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
shorten_rest: {
type: "app",
app: "shorten_rest",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.shorten.rest/clicks`,
headers: {
"Content-Type": `application/json`,
"x-api-key": `${this.shorten_rest.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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