Integrate the Short.io API with the Zendesk API

Setup the Short.io API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Short.io and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Short.io with Zendesk#

Create a Short Link with Short.io API on New Ticket (Instant) from Zendesk API

Zendesk + Short.io

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Create a Short Link with Short.io API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Short.io

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Create a Short Link with Short.io API on Ticket Closed (Instant) from Zendesk API

Zendesk + Short.io

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Create a Short Link with Short.io API on Ticket Pended (Instant) from Zendesk API

Zendesk + Short.io

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Create a Short Link with Short.io API on Ticket Solved (Instant) from Zendesk API

Zendesk + Short.io

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Popular Short.io and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Link Created from the Short.io API

Emit new event when a link is created.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Short.io and Zendesk Actions#

Create Link with the Short.io API

Create a Short Link. See the documentation.

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Link with the Short.io API

Delete a Short Link. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Expire Link with the Short.io API

Expire a short link by id. See the documentation.

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Overview of Short.io#

Short.io provides a robust API for URL shortening, allowing you to create, delete, and track shortened links programmatically. By integrating with Pipedream, you can automate link creation or aggregation of click data in real-time, triggering workflows in response to events like link clicks or creating short links in bulk from a data source.

Connect Short.io#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    short: {
      type: "app",
      app: "short",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.short.io/api/domains`,
      headers: {
        "Accept": `application/json`,
        "Authorization": `${this.short.$auth.secret_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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