← Shopify (OAuth) + Intercom integrations

Send Message To Contact with Intercom API on New Page from Shopify (OAuth) API

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Trigger workflow on
New Page from the Shopify (OAuth) API
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Send Message To Contact with the Intercom API
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Getting Started

This integration creates a workflow with a Shopify (OAuth) trigger and Intercom action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Page trigger
    1. Connect your Shopify (OAuth) account
    2. Configure timer
  3. Configure the Send Message To Contact action
    1. Connect your Intercom account
    2. Select a Message Type
    3. Configure Subject
    4. Configure Body
    5. Select a Template
    6. Select a From ID
    7. Select a To Type
    8. Select a To ID
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event for each new page published.
Version:0.0.19
Key:shopify-new-page

Shopify (OAuth) Overview

Shopify provides a powerful API that enables developers to build a wide range
of applications and tools for merchants. Some examples of what you can build
using the Shopify API include:

  • Merchant tools: tools that help merchants manage their stores, such as order
    management, product administration, and reporting
  • E-commerce applications: applications that enable merchants to sell their
    products online, such as shopping carts, product catalogs, and order
    management
  • Integration tools: tools that helps integrate Shopify with other systems,
    such as accounting, inventory, and shipping

Trigger Code

import common from "../common/polling.mjs";
import { MAX_LIMIT } from "../../common/constants.mjs";

export default {
  ...common,
  key: "shopify-new-page",
  name: "New Page",
  type: "source",
  description: "Emit new event for each new page published.",
  version: "0.0.19",
  dedupe: "unique",
  methods: {
    ...common.methods,
    async getResults() {
      const { pages: { nodes } } = await this.app.listPages({
        first: MAX_LIMIT,
        reverse: true,
      });
      return nodes;
    },
    getTsField() {
      return "createdAt";
    },
    generateMeta(page) {
      return {
        id: page.id,
        summary: `New Page: ${page.title}`,
        ts: Date.parse(page[this.getTsField()]),
      };
    },
  },
};

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Shopify (OAuth)appappThis component uses the Shopify (OAuth) app.
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
timer$.interface.timer

Trigger Authentication

Shopify (OAuth) uses OAuth authentication. When you connect your Shopify (OAuth) account, Pipedream will open a popup window where you can sign into Shopify (OAuth) and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Shopify (OAuth) API.

Pipedream requests the following authorization scopes when you connect your account:

About Shopify (OAuth)

Shopify is a complete commerce platform that lets anyone start, manage, and grow a business. You can use Shopify to build an online store, manage sales, market to customers, and accept payments in digital and physical locations.

Action

Description:Send a message to a contact in Intercom. [See the documentation](https://developers.intercom.com/docs/references/rest-api/api.intercom.io/messages/createmessage).
Version:0.0.1
Key:intercom-send-message-to-contact

Intercom Overview

The Intercom API offers rich capabilities for enhancing customer communication and support workflows. By leveraging this API on Pipedream, you can automate tasks, sync customer data across platforms, and create personalized interactions. Whether you are managing user segments, sending targeted messages, or updating customer profiles, the Intercom API's robust set of endpoints allows for intricate and useful automations within your business processes.

Action Code

import intercom from "../../intercom.app.mjs";

export default {
  key: "intercom-send-message-to-contact",
  name: "Send Message To Contact",
  description: "Send a message to a contact in Intercom. [See the documentation](https://developers.intercom.com/docs/references/rest-api/api.intercom.io/messages/createmessage).",
  version: "0.0.1",
  type: "action",
  props: {
    intercom,
    messageType: {
      type: "string",
      label: "Message Type",
      description: "The kind of message being created.",
      options: [
        "in_app",
        "email",
      ],
    },
    subject: {
      type: "string",
      label: "Subject",
      description: "The title of the email.",
    },
    body: {
      description: "The content of the message. HTML and plaintext are supported.",
      propDefinition: [
        intercom,
        "body",
      ],
    },
    template: {
      type: "string",
      label: "Template",
      description: "The style of the outgoing message.",
      options: [
        "plain",
        "personal",
      ],
    },
    fromId: {
      type: "string",
      label: "From ID",
      description: "The sender of the message. The identifier for the admin which is given by Intercom. If not provided, the default sender will be used.",
      propDefinition: [
        intercom,
        "adminId",
      ],
    },
    toType: {
      type: "string",
      label: "To Type",
      description: "The type of the recipient of the message.",
      options: [
        "user",
        "lead",
      ],
    },
    toId: {
      type: "string",
      label: "To ID",
      description: "The recipient of the message. The identifier for the contact which is given by Intercom. Eg. `536e564f316c83104c000020`.",
      propDefinition: [
        intercom,
        "userIds",
      ],
    },
  },
  methods: {
    sendMessage(args = {}) {
      return this.intercom.makeRequest({
        method: "POST",
        endpoint: "messages",
        ...args,
      });
    },
  },
  async run({ $ }) {
    const {
      sendMessage,
      messageType,
      subject,
      body,
      template,
      fromId,
      toType,
      toId,
    } = this;

    const response = await sendMessage({
      $,
      data: {
        message_type: messageType,
        subject,
        body,
        template,
        from: {
          type: "admin",
          id: fromId,
        },
        to: {
          type: toType,
          id: toId,
        },
      },
    });

    $.export("$summary", `Successfully sent message with ID \`${response.id}\`.`);
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
IntercomintercomappThis component uses the Intercom app.
Message TypemessageTypestringSelect a value from the drop down menu:in_appemail
Subjectsubjectstring

The title of the email.

Bodybodystring

The content of the message. HTML and plaintext are supported.

TemplatetemplatestringSelect a value from the drop down menu:plainpersonal
From IDfromIdstringSelect a value from the drop down menu.
To TypetoTypestringSelect a value from the drop down menu:userlead
To IDtoIdstringSelect a value from the drop down menu.

Action Authentication

Intercom uses OAuth authentication. When you connect your Intercom account, Pipedream will open a popup window where you can sign into Intercom and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Intercom API.

Pipedream requests the following authorization scopes when you connect your account:

About Intercom

Intercom is the only solution that combines an AI chatbot, help desk, and proactive support—so you can keep costs low, support teams happy, and customers satisfied.

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