Integrate the Shopify API with the Freshdesk API

Setup the Shopify API trigger to run a workflow which integrates with the Freshdesk API. Pipedream's integration platform allows you to integrate Shopify and Freshdesk remarkably fast. Free for developers.

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Popular Ways to Connect Shopify with Freshdesk#

Add Products to Custom Collections with Shopify API on New Contact from Freshdesk API

Freshdesk + Shopify

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Add Products to Custom Collections with Shopify API on New Ticket from Freshdesk API

Freshdesk + Shopify

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Add Tags with Shopify API on New Contact from Freshdesk API

Freshdesk + Shopify

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Add Tags with Shopify API on New Ticket from Freshdesk API

Freshdesk + Shopify

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Create a Company with Freshdesk API on New Abandoned Cart from Shopify (Developer App) API

Shopify + Freshdesk

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Popular Shopify and Freshdesk Triggers#

New Contact from the Freshdesk API

Emit new notifications when a new contact is created

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New Ticket from the Freshdesk API

Emit new notifications when a new ticket is created

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New Abandoned Cart from the Shopify API

Emit new event each time a user abandons their cart.

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New Article from the Shopify API

Emit new event for each new article in a blog.

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New Cancelled Order (Instant) from the Shopify API

Emit new event each time a new order is cancelled.

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Popular Shopify and Freshdesk Actions#

Add Products to Custom Collections with the Shopify API

Adds a product or products to a custom collection or collections. See the docs

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Create a Company with the Freshdesk API

Create a company. See docs here

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Add Tags with the Shopify API

Add tags. See the documentation

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Create a Contact with the Freshdesk API

Create a contact. See docs here

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Create Article with the Shopify API

Create a new blog article. See The Documentation

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Overview of Shopify#

The Shopify Admin REST & GraphQL API unleashes a myriad of possibilities to automate and enhance online store operations. It provides programmatic access to Shopify functionalities, allowing users to manage products, customers, orders, and more. Leveraging the Shopify Admin API within Pipedream, developers can create custom workflows that automate repetitive tasks, sync data across platforms, and respond dynamically to events in Shopify.

This integration can be used as a custom app on your store, or for automating actions on behalf of merchants through your Shopify app.

Looking for integrating into the Shopify Partner API for your apps, themes or referrals? Check out our Shopify Partner API integration.

Connect Shopify#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    shopify_developer_app: {
      type: "app",
      app: "shopify_developer_app",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `{  
        shop { 
          id 
          name
          email 
        } 
      }`,
    }
    return await axios($, {
      method: "post",
      url: `https://${this.shopify_developer_app.$auth.shop_id}.myshopify.com/admin/api/2024-04/graphql.json`,
      headers: {
        "X-Shopify-Access-Token": `${this.shopify_developer_app.$auth.access_token}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of Freshdesk#

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

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