Integrate the ShipStation API with the Zendesk API

Setup the ShipStation API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate ShipStation and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect ShipStation with Zendesk#

Create Order with ShipStation API on New Ticket (Instant) from Zendesk API

Zendesk + ShipStation

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Create Order with ShipStation API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + ShipStation

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Create Order with ShipStation API on Ticket Closed (Instant) from Zendesk API

Zendesk + ShipStation

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Create Order with ShipStation API on Ticket Pended (Instant) from Zendesk API

Zendesk + ShipStation

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Create Order with ShipStation API on Ticket Solved (Instant) from Zendesk API

Zendesk + ShipStation

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Popular ShipStation and Zendesk Triggers#

New Event (Instant) from the ShipStation API

Emit new event for each new webhook event received. See docs here

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular ShipStation and Zendesk Actions#

Create Order with the ShipStation API

Create a new order. See docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of ShipStation#

The ShipStation API allows for streamlined management of shipping operations for e-commerce. With it, you can automate order processing, label creation, and tracking updates. Pipedream excels as a platform for integrating ShipStation with other services to create custom workflows.

Connect ShipStation#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    shipstation: {
      type: "app",
      app: "shipstation",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://ssapi.shipstation.com/users/`,
      auth: {
        username: `${this.shipstation.$auth.api_key}`,
        password: `${this.shipstation.$auth.api_secret}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})