Integrate the SheetDB API with the Zendesk API

Setup the SheetDB API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate SheetDB and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect SheetDB with Zendesk#

Create Rows with SheetDB API on New Ticket (Instant) from Zendesk API

Zendesk + SheetDB

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Create Rows with SheetDB API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + SheetDB

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Create Rows with SheetDB API on Ticket Closed (Instant) from Zendesk API

Zendesk + SheetDB

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Create Rows with SheetDB API on Ticket Pending (Instant) from Zendesk API

Zendesk + SheetDB

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Create Rows with SheetDB API on Ticket Solved (Instant) from Zendesk API

Zendesk + SheetDB

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Popular SheetDB and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular SheetDB and Zendesk Actions#

Create Rows with the SheetDB API

Create rows in a Google Sheet using the SheetDB API. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Rows with the SheetDB API

Deletes the specified row(s) in a SheetDB sheet by matching a column name and value. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Column Names with the SheetDB API

Get column names of a Google Sheet using the SheetDB API. See the documentation

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Overview of SheetDB#

SheetDB API turns your Google Sheets into a JSON API, enabling you to manage the content within your spreadsheet through RESTful endpoints. With Pipedream, you can harness this capability to build robust automations and workflows that interact with your spreadsheet data dynamically. Whether you're updating rows based on external triggers, syncing data to other platforms, or building a makeshift CRM, SheetDB paired with Pipedream's zero-management execution environment lets you deploy these solutions rapidly.

Connect SheetDB#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sheetdb: {
      type: "app",
      app: "sheetdb",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://sheetdb.io/api/v1/${this.sheetdb.$auth.api_id}`,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})