ServiceM8

Field service software

Integrate the ServiceM8 API with the Zendesk API

Setup the ServiceM8 API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate ServiceM8 and Zendesk remarkably fast. Free for developers.

Create Ticket with Zendesk API on New Client (Instant) from ServiceM8 API
ServiceM8 + Zendesk
 
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Create Ticket with Zendesk API on New Form Response (Instant) from ServiceM8 API
ServiceM8 + Zendesk
 
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Create Ticket with Zendesk API on New Job (Instant) from ServiceM8 API
ServiceM8 + Zendesk
 
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Create Ticket with Zendesk API on New Job Completed (Instant) from ServiceM8 API
ServiceM8 + Zendesk
 
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Create Ticket with Zendesk API on New Job Queued (Instant) from ServiceM8 API
ServiceM8 + Zendesk
 
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New Client (Instant) from the ServiceM8 API

Emit new event when a new client is created.

 
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New Form Response (Instant) from the ServiceM8 API

Emit new event when a new Form Response is created.

 
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New Job (Instant) from the ServiceM8 API

Emit new event when a new job is created. By creating this trigger, any other Job triggers will stop working as ServiceM8 will replace any previous ones.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Job Completed (Instant) from the ServiceM8 API

Emit new event when a job completes. By creating this trigger, any other Job triggers will stop working as ServiceM8 will replace any previous ones.

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of ServiceM8

The ServiceM8 API allows businesses to streamline their field service management by automating tasks and integrating with other tools. Through Pipedream, you can harness this API to create custom workflows that trigger actions within ServiceM8 or sync data with other apps. Automate job scheduling, dispatching, invoicing, and more by reacting to events in real-time. Enhance productivity by connecting ServiceM8 to CRMs, accounting software, or custom databases, ensuring consistent and updated information across platforms.

Connect ServiceM8

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicem8: {
      type: "app",
      app: "servicem8",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.servicem8.com/api_1.0/staff.json`,
      headers: {
        Authorization: `Bearer ${this.servicem8.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})