Chat & SMS Marketing + Mobile Advertising.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Add a new contact into a specified group in SendSMS. See the documentation
Checks if a specific phone number is in the blocklist. See the documentation
This action sends an SMS message using the SendSMS.ro API. See the documentation
The sendSMS API provides a straightforward way to integrate SMS capabilities into automation workflows on Pipedream. This API allows you to send text messages directly to users' phones, which can be pivotal for timely alerts, critical notifications, or personalized marketing messages. With Pipedream's serverless platform, you can trigger these SMS communications based on a wide variety of events, such as new e-commerce orders, support ticket updates, or even changes in third-party APIs.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sendsms: {
type: "app",
app: "sendsms",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.sendsms.ro/json?action=user_get_info`,
params: {
username: `${this.sendsms.$auth.username}`,
password: `${this.sendsms.$auth.api_key}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})