Twilio SendGrid

Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.

Integrate the Twilio SendGrid API with the SupportBee API

Setup the Twilio SendGrid API trigger to run a workflow which integrates with the SupportBee API. Pipedream's integration platform allows you to integrate Twilio SendGrid and SupportBee remarkably fast. Free for developers.

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Add Email to Global Suppression with Twilio SendGrid API on New Agent Reply from SupportBee API
SupportBee + Twilio SendGrid
 
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Add Email to Global Suppression with Twilio SendGrid API on New Comment from SupportBee API
SupportBee + Twilio SendGrid
 
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Add Email to Global Suppression with Twilio SendGrid API on New Customer Reply from SupportBee API
SupportBee + Twilio SendGrid
 
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Add Email to Global Suppression with Twilio SendGrid API on New Ticket from SupportBee API
SupportBee + Twilio SendGrid
 
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Add or Update Contact with Twilio SendGrid API on New Agent Reply from SupportBee API
SupportBee + Twilio SendGrid
 
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New Agent Reply from the SupportBee API

Emit new event on each new agent reply a ticket.

 
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New Comment from the SupportBee API

Emit new event on each new comment.

 
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New Customer Reply from the SupportBee API

Emit new event on each new customer reply a ticket.

 
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New Ticket from the SupportBee API

Emit new event on each new ticket.

 
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New Contact from the Twilio SendGrid API

Emit new event when a new contact is created

 
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Add Email to Global Suppression with the Twilio SendGrid API

Allows you to add one or more email addresses to the global suppressions group. See the docs here

 
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Create Ticket with the SupportBee API

Creates a client. See docs here

 
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Add or Update Contact with the Twilio SendGrid API

Adds or updates a contact. See the docs here

 
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Create Contact List with the Twilio SendGrid API

Allows you to create a new contact list. See the docs here

 
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Delete Blocks with the Twilio SendGrid API

Allows you to delete all email addresses on your blocks list. See the docs here

 
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Overview of Twilio SendGrid

The Twilio SendGrid API opens up a world of possibilities for email automation, enabling you to send emails efficiently and track their performance. With this API, you can programmatically create and send personalized email campaigns, manage contacts, and parse inbound emails for data extraction. When you harness the power of Pipedream, you can connect SendGrid to hundreds of other apps to automate workflows, such as triggering email notifications based on specific actions, syncing email stats with your analytics, or handling incoming emails to create tasks or tickets.

Connect Twilio SendGrid

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sendgrid: {
      type: "app",
      app: "sendgrid",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.sendgrid.com/v3/user/account`,
      headers: {
        Authorization: `Bearer ${this.sendgrid.$auth.api_key}`,
      },
    })
  },
})

Overview of SupportBee

SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.

Connect SupportBee

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    supportbee: {
      type: "app",
      app: "supportbee",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.supportbee.$auth.domain}.supportbee.com/users`,
      headers: {
        "Content-Type": `application/json`,
        "Accept": `application/json`,
      },
      params: {
        auth_token: `${this.supportbee.$auth.api_token}`,
      },
    })
  },
})

Community Posts

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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