Sendblue
Simple iMessage API ready for scale.
Integrate the Sendblue API with the Zendesk API
Setup the Sendblue API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Sendblue and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Sendblue and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Sendblue#
Sendblue API offers a powerful gateway to automate communication via iMessage, enabling businesses to send and receive messages programmatically. By leveraging Sendblue on Pipedream, you can create intricate workflows that respond to events in real-time, tailor customer interactions, and streamline notifications. It provides a unique opportunity to enhance customer engagement through one of the most widely used messaging platforms.
Connect Sendblue#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sendblue: {
type: "app",
app: "sendblue",
}
},
async run({steps, $}) {
const data = {
"number": `+19998887777`,
"content": `Hello world`,
"send_style": `Invisible`,
"media_url": `https://source.unsplash.com/random.png`,
"statusCallback": `https://example.com/message-status/1234abcd`,
}
return await axios($, {
method: "post",
url: `https://api.sendblue.co/api/send-message`,
headers: {
"sb-api-key-id": `${this.sendblue.$auth.api_key}`,
"sb-api-secret-key": `${this.sendblue.$auth.api_secret}`,
"Content-Type": `application/json`,
},
data,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies