Sendbird AI chabot

Create a custom AI chatbot for your website in minutes

Integrate the Sendbird AI chabot API with the Zendesk API

Setup the Sendbird AI chabot API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Sendbird AI chabot and Zendesk remarkably fast. Free for developers.

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Create Ticket with Zendesk API on New Event Received (Instant) from Sendbird AI chabot API
Sendbird AI chabot + Zendesk
 
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Delete Ticket with Zendesk API on New Event Received (Instant) from Sendbird AI chabot API
Sendbird AI chabot + Zendesk
 
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Send Bot Message with Sendbird AI chabot API on New Ticket (Instant) from Zendesk API
Zendesk + Sendbird AI chabot
 
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Send Bot Message with Sendbird AI chabot API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Sendbird AI chabot
 
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Send Bot Message with Sendbird AI chabot API on Ticket Closed (Instant) from Zendesk API
Zendesk + Sendbird AI chabot
 
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New Event Received (Instant) from the Sendbird AI chabot API

Emit new event when a new webhook event is received.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Send Bot Message with the Sendbird AI chabot API

Sends a bot message to a group channel. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Connect Sendbird AI chabot

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sendbird_ai_chabot: {
      type: "app",
      app: "sendbird_ai_chabot",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api-${this.sendbird_ai_chabot.$auth.application_id}.sendbird.com/v3/bots`,
      headers: {
        "Accept": `application/json`,
        "Api-Token": `${this.sendbird_ai_chabot.$auth.api_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo