Integrate the Security Reporter API with the Zendesk API

Setup the Security Reporter API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Security Reporter and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Security Reporter with Zendesk#

Create Security Assessment with Security Reporter API on New Ticket (Instant) from Zendesk API

Zendesk + Security Reporter

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Create Security Assessment with Security Reporter API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Security Reporter

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Create Security Assessment with Security Reporter API on Ticket Closed (Instant) from Zendesk API

Zendesk + Security Reporter

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Create Security Assessment with Security Reporter API on Ticket Pending (Instant) from Zendesk API

Zendesk + Security Reporter

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Create Security Assessment with Security Reporter API on Ticket Solved (Instant) from Zendesk API

Zendesk + Security Reporter

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Popular Security Reporter and Zendesk Triggers#

New Assessment Created (Instant) from the Security Reporter API

Emit new event when an assessment is created.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Finding Created (Instant) from the Security Reporter API

Emit new event when a finding is created.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Finding Updated (Instant) from the Security Reporter API

Emit new event when a finding is updated.

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Popular Security Reporter and Zendesk Actions#

Create Security Assessment with the Security Reporter API

Creates a new security assessment. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Security Finding with the Security Reporter API

Creates a new security finding. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Security Finding with the Security Reporter API

Updates an existing security finding. See the documentation

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Connect Security Reporter#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    security_reporter: {
      type: "app",
      app: "security_reporter",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.security_reporter.$auth.base_url}/api/v1/users/me`,
      headers: {
        Authorization: `Bearer ${this.security_reporter.$auth.api_token}`,
        "Content-Type": `application/json`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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