ScopeMaster
Using AI to improve software requirements and user stories.
Integrate the ScopeMaster API with the Zendesk API
Setup the ScopeMaster API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate ScopeMaster and Zendesk remarkably fast. Free for developers.
Popular ScopeMaster and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of ScopeMaster#
The ScopeMaster API offers a sophisticated platform for automating and enhancing software requirements analysis. It enables the analysis of user stories for quality and size, helping teams get a clear understanding of the scope of their projects. With ScopeMaster, you can streamline requirement gathering, identify potential issues early on, and improve estimation accuracy. Harness this API within Pipedream to create powerful integrations that optimize software development workflows.
Connect ScopeMaster#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
scopemaster: {
type: "app",
app: "scopemaster",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.scopemaster.com/v1/version`,
auth: {
username: `${this.scopemaster.$auth.email}`,
password: `${this.scopemaster.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})