Integrate the Scale AI API with the Zendesk API

Setup the Scale AI API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Scale AI and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Scale AI with Zendesk#

Create Document Transcription Task with Scale AI API on New Ticket (Instant) from Zendesk API

Zendesk + Scale AI

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Create Document Transcription Task with Scale AI API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Scale AI

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Create Document Transcription Task with Scale AI API on Ticket Closed (Instant) from Zendesk API

Zendesk + Scale AI

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Create Document Transcription Task with Scale AI API on Ticket Pending (Instant) from Zendesk API

Zendesk + Scale AI

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Create Document Transcription Task with Scale AI API on Ticket Solved (Instant) from Zendesk API

Zendesk + Scale AI

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Popular Scale AI and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Scale AI and Zendesk Actions#

Create Document Transcription Task with the Scale AI API

Create a document transcription task. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Image Annotation Task with the Scale AI API

Create an image annotation task. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Text Annotation Task with the Scale AI API

Create a text annotation task. See the documentation

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Overview of Scale AI#

Scale AI offers an API to automate and streamline data labeling for machine learning applications, providing access to a global workforce and sophisticated tools. With Scale AI's API on Pipedream, you can integrate scalable data annotation workflows directly into your apps. Trigger tasks, manage datasets, and receive annotated data, all within Pipedream's serverless platform. This enables seamless automation of labeling tasks, integration with machine learning pipelines, and real-time updates on annotations.

Connect Scale AI#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    scale_ai: {
      type: "app",
      app: "scale_ai",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.scale.com/v1/teams`,
      headers: {
        "Accept": `application/json`,
      },
      auth: {
        username: `${this.scale_ai.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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