SalesLens
Optimize Call Center Performance with AI-Driven Quality Monitoring
Integrate the SalesLens API with the Microsoft Teams API
Setup the SalesLens API trigger to run a workflow which integrates with the Microsoft Teams API. Pipedream's integration platform allows you to integrate SalesLens and Microsoft Teams remarkably fast. Free for developers.
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Popular Ways to Connect SalesLens with Microsoft Teams#
Popular SalesLens and Microsoft Teams Triggers#
Emit new event when a new message is posted in a channel
Emit new event when a new message is received in a chat
Emit new event when a new team is joined by the authenticated user
Popular SalesLens and Microsoft Teams Actions#
Uploads a conversation recording. See the documentation
Create a new channel in Microsoft Teams. See the docs here
Uploads a transcript of the conversation. See the documentation
Get the list of shift instances for a team. See the documentation
Overview of SalesLens#
SalesLens is an analytics platform designed to help you understand and engage with your customers. By analyzing customer interactions, SalesLens provides insights that can lead to more effective sales strategies and improved customer engagement. With the SalesLens API, you can access customer data, manage accounts, and trigger personalized actions based on customer behavior. In Pipedream, you can leverage this capability to create automated workflows that respond to data events in real-time, integrate with other apps, or process large datasets asynchronously.
Connect SalesLens#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
saleslens: {
type: "app",
app: "saleslens",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.saleslens.io/api/access_token/employees`,
headers: {
"Authorization": `${this.saleslens.$auth.api_token}`,
"Content-Type": `application/json`,
},
})
},
})
Overview of Microsoft Teams#
The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.
Connect Microsoft Teams#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
microsoft_teams: {
type: "app",
app: "microsoft_teams",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.microsoft.com/v1.0/me`,
headers: {
Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
},
})
},
})
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